emachines

United States
January 17, 2011 6:47pm CST
i have an emachines laptop which will not load bast the logon screen any advice on what i need to do...i was told it was bad hard drive and bad ram but i was able to take the hard drive out and transfer files.
1 person likes this
3 responses
@knicnax (2234)
• Philippines
18 Jan 11
If you were able to take the hard drive out and get the files. then the hard drive is working. You should check your ram. Could you post more details about your problem. By will not load the logon screen, what do you mean? Is it that your laptop would turn on, you could feel it vibrating (meaning that it's powered up and working)? does the screen light up but you only get a black "lighted" screen, or is your screen not lighting up at all? Does your laptop turns on, you could feel it vibrating then after sometime the power would go out? Please describe as detailed as possible so we could try to isolate the problem
• United States
18 Jan 11
it would load up to the windows 7 user login screen then it would freeze there!!!!
1 person likes this
@knicnax (2234)
• Philippines
18 Jan 11
freeze, meaning you can't move the cursor, can't navigate using the keyboard and your screen is stuck at the windows 7 login screen? What is the hardware specification of your laptop? How much RAM do you have, what's the size of your hard disk, how much of the hard disk is used? Did you install something, downloaded something or updated your os before this problem occurred? What was the last thing you did on your laptop before this problem happened?
• United States
18 Jan 11
i don't currently have my laptop so i can't give you the specs...last thing i did on my computer was use the internet did not install an update or anything
1 person likes this
@choybel (5059)
• Philippines
18 Jan 11
I suggest reformatting your laptop after you backed-up your files and if the problem is still the same then try removing and reinserting the RAM.If this doesn't work, try using a different RAM, it is better to borrow one first that way you could be sure before spending to buy a new one.
@FrugalMommy (1447)
• United States
18 Jan 11
I had a similar problem with one of my computers. It downloaded and installed an automatic update but the process didn't go right. I was able to get my computer back up and running by restoring it to the most recent system restoration point. You should be able to get into restore mode by pressing F8 when your computer boots. You have to do it before the Windows logo appears or it won't work. Here's a tutorial on how to use the restore options from Microsoft: http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7