Changing words within 5 minutes, stupid ...

India
March 22, 2011 10:42am CST
Hi Friends, last week I went to a big brand of saloon for hair cut and told the lady about hair cut. She asked if I have already taken appointment and I had to say no, she said ok ... will manage for you even without appointment as there are boys available for hair cut. After that we took seat and waited for 5 minutes, then she called for payment and I presented the pass for the saloon gifted to me in a event. The moment she saw the pass started talking rudely and said that I need to wait for an hour and than only hair cut will happen as boys are busy. I said what? just now you said that boys are available and hair cut will start in 10 minutes, she again said ... Yes I said but now boy is not available. I got angry and said that ... why did you sell this gift voucher if you do not want to entertain customers coming with this voucher? She said nothing like that but you can understand why she changed her words. Its very bad...
4 responses
• Philippines
22 Mar 11
You should have explained to her that having that voucher is the same as paying so you should be entertained the same as a regular customer.
1 person likes this
• India
17 Aug 11
I explained everything but she was in denial mode all the time. I thought of leaving the venue instead of getting in argument. Thanks for sharing.
• Philippines
18 Aug 11
This had been posted 5 months ago so I assume the problem had been solved already.
@even1217 (61)
• China
23 Mar 11
tell her that you, with the gift voucher, are equal with the others. If she trys to argue or something, call her manager.
1 person likes this
• India
17 Aug 11
Her Manager was not in office as usual because they were not getting any money from me. Thanks for sharing.
@nainesh1 (1657)
• India
22 Mar 11
That's bad practice. lot of people tend to do this, if they can't deliver what they promised why they commit. If I were you , I won't visit that saloon any more. By the way I want your advice about my blog , will send you a PM.
1 person likes this
• India
17 Aug 11
They do all this stupid things just to promote their brand but this is not the way to do so. They will loose not gain from all this. thanks for sharing.
• India
22 Mar 11
They just want to promote their store and that too without any cost. This is also a type of cheating. Spread the name of the saloon around for this and they will knew in future what is a result.
1 person likes this
• India
17 Aug 11
Yes, that is what they want to do and they fool customers with all these offers. Thanks for sharing.