why ask for a receipt when you're going to throw it anyway?

@murkie (1105)
Philippines
April 20, 2011 10:13am CST
i'm in queue this morning at one of the atm booths at a local bank. in front of me operating the machine is a couple who, i thought, got a stack of cards with them. having to wait for them to finish their transactions is one thing. but what really bothered me, and i think its kinda funny, is that they keep on opting to have a printed receipt and then throwing it away without even bothering to read it. i don't know if they understand what's printed in the receipt, or even what "do you want a printed receipt" really means. so, why would you like the machine to print something you're gonna end up throwing immediately anyway? i saw a trash bin in one corner and i noticed that it is almost full of these receipts. so i concluded that it is not just this couple that have the habit. just because it's free, you just have to waste it like that?
1 person likes this
15 responses
• Philippines
20 Apr 11
Hi there! Usually, I ask for printed receipts every time I go and use the ATM. I don't know why but I don't throw them away immediately. I usually keep them for reference purposes when I couldn't remember or when I'm not sure how much money I have in my account. But after I get a new one, I usually throw the old ones away. As for the couple you were referring to, I'm not sure why they keep on asking for receipts without looking at what is printed. Usually, I see people check on them first before throwing away. Maybe they it was just out of habit or something.
1 person likes this
@murkie (1105)
• Philippines
20 Apr 11
that is what i usually do. though i could check my account online, i still have the habit of keeping the current atm receipt, but discarding the previous. the couple i mentioned probably thought they ought to, that's why they did. just because they see other people print theirs, so they have to print their own too. lol. but as you mentioned, some people throw it immediately after reading. why print it in the first place. its all in there on the screen. well, we got habits, and they have theirs. i just hope it never runs out of paper when i need one, and it wouldn't be all because it was used unnecessarily.
• Philippines
20 Apr 11
You're right. It's all in the screen and I think, it's easy to understand and read all the information you need. I just wish the machine won't run out of ink or paper when it's my turn. I just hate it when I get a receipt that I can barely read.
@inertia4 (27674)
• United States
28 Apr 11
Well, I get a receipt every time I go to the ATM but I keep them and reconcile my account. Yes I agree that if you're going to throw away the receipt then don't bother taking it.
1 person likes this
@murkie (1105)
• Philippines
1 May 11
well, some people aren't really not into it. it's ok to take one if you really need it. i think it would be better if banks would raise awareness and present this concern to their clients. sorry for the late reply, i've been gone the past week.
@KrauseHome (35034)
• United States
21 Apr 11
It does make one wonder does it not? Most of the time I ask for a receipt because it usually has an imprinted copy of the check if depositing one, and has my balance, etc. which I keep til I check it against my records and then throw away at home. But I am sure this one of the biggest paper wastes out there, and they almost need a paper shredding thing there for recycling instead.
1 person likes this
@murkie (1105)
• Philippines
1 May 11
there's nothing wrong with asking for a printed receipt, as long as it will serve its purpose. i ask for it too, for checking the updates on my account. but i also agree that this is one of the many paper wastes. i've been trying to check my balance online for some time, but i still isn't used to it.
@chinchoy (191)
• Hong Kong
20 Apr 11
In some countries, the banks are beginning to charge a fee for that receipt so people would think twice before printing one. I think this is not fair as people is already paying the banks a lot of fees. I used to skip the printing because I will not keep them anyway. But I have changed. A few years ago, I have to go through so much trouble to claim the money that I did not get after making a withdraw. The ATM machine simply made some noise and no money came out. When I called the bank, I found they have debited my account already. They asked me for the details and all I can give was about when I did the withdraw. To further complicate things, the ATM was from another Bank. Without a receipt, they say, it would take much longer to verify that the machine actually did not deliver the money. I have to go to the police to file a claim and paperwork has to be filled in at the bank too. After that, I always take a receipt.
@murkie (1105)
• Philippines
20 Apr 11
supposedly that's one of the better reasons to keep a transaction receipt. these machines aren't that perfect after all. i haven't experience this problem personally -yet. but i have heard so much about it. i know of some people who complain about this errors in their transaction. and mostly it is due to making a withdrawal from another bank. so for this case, a transaction receipt is needed. probably those people throw away the receipt when they do not need to see the need to keep one. i haven't heard about the charge for printing a receipt, though. but it's not an altogether bad idea.
@Strovek (870)
• Malaysia
21 Apr 11
That is indeed wasteful. We should only print if we are going to keep or refer to it.
1 person likes this
@jennyze (7048)
• Indonesia
21 Apr 11
Some people want to be sure that the machine got what they want to do right, so getting the transaction printed is like a confirmation for them, even though they do not bother to check what's in print. As for me, I only wanted the print outs when I did money transfers or credit card payments and throw them away when I got confirmation from the other party that they received he payment or the money I sent.
@murkie (1105)
• Philippines
1 May 11
what confirmation would you get if you won't read what's in the paper? an invalid transaction would still print a receipt, as a valid one does.
@jennyze (7048)
• Indonesia
2 May 11
Oh, I am sure people read it first before throwing it away into the waste bin.. I just scan it...
• India
20 Apr 11
This is a misconception may be you are talking about those 90% of the people who just take the receipt and have a glance before throwing it off.But I have come across people who like to keep each and every receipt of their transactions to keep track of their expenditure.But we really should discourage those people who use the receipt just for checking the balance.
20 Apr 11
Well its good to have for just proof, incase something goes wrong or you need to double check something.
1 person likes this
@murkie (1105)
• Philippines
20 Apr 11
well yes. it's a proof of your transaction, to be kept for future reference. that's exactly the (or one of the) purpose/s of the receipt. that's why i wonder why some users just throw it immediately. you could see the bins beside the machine that it is almost overflowing with thrown receipt.
@apples99 (6564)
• United States
20 Apr 11
I usually keep my receipts for a long while before I throw them away, I think keeping your receipts are kind of important for your personal records such as tax return or just to keep track of general purchases. believe me you never know what you might need them for its not smart to always throw away your receipts.
@murkie (1105)
• Philippines
20 Apr 11
yes, receipts are important. but i don't think atm transaction receipts are included when filing for tax returns. i'm not sure. well, each of us has different purposes for keeping that atm receipt. and i think if anybody don't have one, s/he doesn't have to print.
@ddondz (19)
21 Apr 11
There are many reasons why people get these things from the ATM machine. For your case, maybe the couple were doing favors for friends who needed the evidence for the transactions. It is a physical evidence of the said transaction. But in other cases, a receipt issued to you from any purchase, like in a restaurant or in a gas station is necessary so that when auditing comes, the money transaction would be recorded and proper tax payments be made by the company. Non issuance of a receipt would mean that the company would be able to deviate from said tax payments..
@kajal1992 (354)
• India
21 Apr 11
i always keep them as a proof, generally my parents ask for the preferences for every time i withdraw money with their ATM
@stanley777 (7177)
• Philippines
21 Apr 11
Maybe because to others it became a habit already, but for me I read and kept it and throw the previous receipt just in case I forgot if I still have money on my account.But one must have patience in waiting for his/her turn especially if many depositors are in queue.
@misterMR (797)
• Philippines
21 Apr 11
Receipts let them know how much money they have left in their pockets. But I am sure that the ATM machines have this option if you wanted a printed receipt or not (this one is when you press Balance Inquiry). I guess if they will press the No button, the card will immediately be taken out, but the real thing is it will go back to the main menu screen again! And of course, after withdrawing cash, you really have to get that receipt. I guess it's really a human response whenever they see other people throw away the receipts, they do the same thing too.
• Philippines
21 Apr 11
I was thinking of that actually, like a week ago. same scene too. I was like "What the?" they don't even look at it, after the receipt printed, they just grab it they will crumple and throw it away immediately. It such a waste of paper. I was so annoyed and people like that pisses me off. Hahahaha. anyways, I do ask for it, and I keep that on my wallet till my next transaction, so that I can monitor my savings.
@tink91879 (746)
• United States
21 Apr 11
wasteful ppl. I try to be think if I need it or not. Plus just tryig to be a little more green. At least if your going to throw it away, put it in a recycle.
• United States
21 Apr 11
I have pushed yes for my reciept out of habit a few times. I normally don't keep mine either. If I am trying to shop that day and not over draft I will keep track that way.