My Nokia E71 Restart Automatically Twice Every Hour How To fix This Problem ?

@Ganesh44 (5547)
India
August 2, 2011 1:24am CST
Dear Friends Since last few days my Nokia E71 restarts automatically twice in one hour I m surprised and tire of finding reason ? Any idea how I can fix this problem ?
4 responses
@Strovek (870)
• Malaysia
2 Aug 11
I had similar problems in the past but not as frequent as yours. One thing you can try is to update the firmware. Download the latest firmware from the Nokia website using the Nokia tool.
1 person likes this
@Ganesh44 (5547)
• India
2 Aug 11
yes you are right probably updating firmware will assist me to fix this problem ,I m thinking is this the work of some virus came through net ..........thanks ..........!! Hare Krishna Ganesh
@Strovek (870)
• Malaysia
5 Aug 11
Even if there is a virus, how do we check? I often wonder.
@zerd87 (301)
• Philippines
2 Aug 11
You can update the firmware or let the qualified technician check your phone. Check also your battery if it is ok. Hope that helps.
1 person likes this
@kaylachan (4776)
• Daytona Beach, Florida
2 Aug 11
Have you done a master reset? Setting your phone back to it's default out-of-the-box settings? If you've done this and the problem persists, take your phone to your cell phone provider's local retail store or call costmorservice and tell them the problem you're having. Be sure to use a land line or another phone (other than the one that's broken) to troubleshoot the problem. Your phone may just need a software upgrade, or something could be loose within it.
@chiwasaki (4661)
• Philippines
2 Aug 11
Try to do basic troubleshooting like completely removing the battery at the back of the phone or just turn it off. If the problem persists, you can try to visit the nearest Nokia repair center for diagnostics. We don't know if the problem is directly related with the software or hardware itself.