please help with internet speed ...!

my speedtest results  - my speedtest results for 4 Mbps
Saudi Arabia
August 16, 2011 11:40am CST
Hello everyone , first thank you for reading my post, well here is my problem : i live in KSA . i pay my service provider for a 4 Mbps service but i barely get 2.5 Mbps of internet(i use speed test to test my speed). i don't no what is the problem i have contacted my ISP in this case STC but they said that 4 Mbps is compatible speed in where i live, but as i mentioned before i only receive 2.5 Mbps so can anyone tell me if i could do something to boost the speed !cuz my friend lives not far from me and gets 3 to 4 Mbps of speeed. I have a Speed Touch modem 585 v6 connected via ethirnet and/or wifi (sometimes) i have a cat 5 cable running from the telephone box downstairs to my house then it is somehow connected to a splitter that connects to my modem . is it possible that the slitter is bad?? and is the modem supposed to connect through a normal phone line to the slitter or is there some sort of a faster line ! Ethernet doesn't fit in the socket only normal phone cable does! Pleas help me i have been suffering for this a whole lot ! and thank you very much. check the photoes to c for urself and tell me if i need a better splitter or and look at the speedtest results thanQ all
2 responses
@petersum (4525)
• United States
16 Aug 11
You never get what you pay for! Wireless is faster than wired connection. Your ISP engineers have a device that can measure the signal strength and noise on the line. Ask for a line check.
• Saudi Arabia
16 Aug 11
no man wired is 100Mbps wireless 54 Mbps on my modem im sure !
@petersum (4525)
• United States
16 Aug 11
Try it! I have the same figures yet wireless is at least ten times faster on average. They may peak at about the same rate occasionally, but over a period of time, wireless wins.
• Saudi Arabia
18 Aug 11
i use both same results
@amkiller (533)
16 Aug 11
when testing speed close every thing that is connected to internet that might help you cause those program might be taking that 2 Mbps and that might be you are getting 2.5 tell me if it changed if not wait for someone else to help you out good luck
• Saudi Arabia
16 Aug 11
thanQ man but i disabled the wifi on the modem and i am 100% sure i was the only on connected through ethirnet and no programs used internet! thanQ for the reply!