Paypal - Verifications?

@nicregi (1936)
Malaysia
August 23, 2011 9:33pm CST
Hi guys. Have you ever encounter Paypal sending you email asking you to verify your account? My account is active for past 3 years and then received an email saying for verification purposes, I need to login to the website and verify it. I went to paypal and check, and went through all the process as naming my card number, secret password etc etc. Everything was legit and nice until they asked for a copy of my passport or bills to 'verify' that I am the right person. Does this happen to you? I mean like...after I have verify 5 different things and everything was 101% correct, do you still need that? Where's privacy??!
2 people like this
15 responses
@lampar (7597)
• United States
24 Aug 11
It sound like a scam, it must be a scam. Paypal doesn't ask for veritication on member account, it is not part of its policy, you just receive a phishing email from scam artist. You need to change all your bank account password and username now before you lose all your money.
@Awinds (2475)
• United States
24 Aug 11
I agree! Don't verify you paypal email - at least not through any links those spam mails contain. Otherwise you may find thousands missing from your bank account and other financial places.
@Sanitary (3969)
• Singapore
1 Sep 11
I don't think that's an email sent by paypal. Paypal will never do that, allowing users to expose their details or get your personal stuffs for verification purpose. This scam has happened alot of times and paypal has clarified to users, they will never ask to verify via email. Have u send those 'required' copies? I hope not.
@rajaiv0810 (1013)
• Philippines
25 Aug 11
My paypal had been active for a long time too and I haven't received any verification notice from the time that I registered for my account. The only time that I verified it was after I have made the registration and that's it. It could be legit, it could be a scam. I think it would be best to verify with paypal first before you give out any details. There are a lot of scams now online and we have to be vigilant about it.
@maximax8 (28247)
• United Kingdom
24 Aug 11
When Pay pal send an email they address the person with his or her real name. So therefore it is easy to see which emails are scams. I always log on directly to Pay Pal and I never do it through an email link. I go through to My Lot using an email link. I advise you immediately change your pay pal password. Good luck.
• United States
24 Aug 11
It has happened to me before and I called them you need to be careful because they told me it is someone trying to get your information if the email does not address you by your first and last name it is not them!! Just be careful out there and if you feel like it is not them call them I did and I had to change my information. Take Care and be careful!!
@ebuscat (5949)
• Philippines
24 Aug 11
For me yes they are to be so that your account would be active.
@Olleenz (3400)
• Indonesia
24 Aug 11
Paypal sent us email for verification? Sound scam to me. Go to Paypal website address directly to know what going on but do not enter any link in email.
@kripa_db (578)
• India
24 Aug 11
I have never received any verification mails from paypal. It seems to be a scam mail. I suggest you change your password immediately just in case.
@rafiholmes (2897)
• Malaysia
24 Aug 11
if u using paypal to sell something..and act as a credit merchant or receiving payment for eBay sells..sometimes they need to verify your identity..b But where did u received this email?? is it send to u to ur private email or..internal email ..inside Paypal itself?? if its inside Paypal itself..then it is a legit email..if send to your yahoo etc..without a copy thru ur paypal account ..then its might be spam..watchout.
@alottodo (3061)
• Australia
24 Aug 11
OMG this is a scam! go and change your bank and card details quickly don't wait another day! go to your bank and see if there is money missing...once that money is gone you are not going to get it back! please take care I wish you luck.
@stanley777 (7177)
• Philippines
24 Aug 11
That's odd my friend, I thought once your verified that does it.I haven't encounter such emails though, so you went in the same process again for verification.I hope it's not spam my friend.
@yspmyl (3438)
• Malaysia
24 Aug 11
Paypal is doing many things to protect it member's account, if there are any suspicious login activity on your account, you account will be put into limited status where you have to submit document such as utility bills, change your password, copy of your passport which show your residential address that matching with the address in your paypal account. But if you received an email, it is better to login to you paypal account and too verify it.
@ckfree (106)
• Indonesia
24 Aug 11
Hai nicregi... you'd better be careful, because as I recall once can email from paypal official to warn not to easily login paypal from an email link, usually an admin of the official paypal will send address: service@intl.xxxx, without capital letters or other appendage, always the same as if you got an email the first time activation of the paypal. Try to confirm it, contact the admin paypal about your case
@RamRes (1725)
• Argentina
24 Aug 11
PayPal does never send such mails. In the worst case, when you reach a limit it would say that clearly when you try to operate, but never ask you for any details. The site login, card number, secret pass and more important your real life bills says that the mail is fake and someone is trying to capture your data. Don't be so innocent and ignore the mail (or ask PayPal itself though a ticket if you suspect). But if you were caught by the trap and gave the scammer your details, go to PayPal and change your password IMMEDIATELY as your account and money are in serious danger.
• United States
24 Aug 11
I had to do all that about a year ago too. It was all handled very professionally but it was annoying as I had already been using the program for quite a long time. But is all got worked out okay...so it's all good I guess. It was just a hassle.