Facebook help needed

United States
October 13, 2011 11:29am CST
I was using my facebook and it told me that it had to confirm my identity by phone number. I gave my phone number and click the text option but nothing is coming to my phone. Does anyone know why this would be? It won't even let me in but the text is not coming through either.
2 people like this
2 responses
@inertia4 (27385)
• United States
13 Oct 11
Why in the world would FaceBook be asking for your phone number in the first place? I have never encountered this. Maybe you just typed you log in information wrong. I think if we exceed so many log in attempts, it locks us out, then we have to have our accounts verified. And the worst part is, there is no phone number to call for information. Let me know if you get it fixed, I am now curious.
• United States
13 Oct 11
Please complete a security check Security checks help keep Facebook trustworthy and free of spam. Use a phone to verify your account The phone number you use can only verify one account. Once you enter your number, you'll receive a code that you'll be able to enter on Facebook to verify your account. Your phone number will only be used to verify your account and will not be shared with anyone without your consent. Enter a phone number This is the message that I am getting by I enter my cell for a text code which I never get and I am locked out completely. My luck I guess and now I do not know what to do?
1 person likes this
@inertia4 (27385)
• United States
13 Oct 11
Did you get this after you entered your log in information on FaceBook? Or was this an email that you received? Let me know.
• United States
13 Oct 11
While I was logging in. I know I had the right password because I was just there a little while earlier too.
1 person likes this
• United States
13 Oct 11
It did that to me not too long ago too. It kept telling me that I wasn't me.. not sure who they wanted me to be for the day.. but I kept hitting skip and finally sent a note to the administrators and after that it was okay. I haven't had any more problems.
• United States
13 Oct 11
Mac how do I send a note to the administrators? Is there a contact somewhere on fb? It will not let me on I gave correct phone number and everything.
1 person likes this
• United States
13 Oct 11
I am thinking there is a help button or a contact us button on the login page.