Don't know whether to get laptop repaired.

United States
October 31, 2011 9:44pm CST
Something recently got stuck under my shift key on my laptop ( the keyboard is attached to the computer ), and I accidentally broke the shift key taking it out. It still works, but pops out a lot and is an annoyance. I am typing this on that keyboard right now. I can get it fixed for free under warranty, but that would involve not having it for 20+ days. I want to get it fixed,, but don't want to go without it. Any advice?
5 responses
@narthan (326)
• India
2 Nov 11
I would suggest you to get it repaired since it falls within the period. Just drop in to your nearest service centre and request them to repair asap since you have it's necessity. Also your problem seems to be a minor one and I don't think they would take 20+ days to fix it. You should be getting it back within 5 days.
• United States
2 Nov 11
I have to ship it though because the closest repair center is more than a 10 hour drive away. Plus they have to repair everyone elses computer in my half of the united states which is what takes so long.
@jpso138 (7868)
• Philippines
2 Nov 11
Considering that it is still under warranty then you should have it repaired. I was wondering why it would take such a long time for them to repair considering that all that has to be done is replace the broken part. Maybe the replacement part is not around yet and they have to order.. which would take quite a time for the waiting. Perhaps you can ask the repair guys to have the replacement part ordered in advance and let them call you once available. I think it would not take 1 day then to repair. For the waiting time, you can continue to use your laptop as what you have been doing right now.
• United States
2 Nov 11
I have to ship it because the closest acer repair center is more than a 10 hour drive away. Once it gets there, they are also repairing all the other computers from the western united states so it takes a while.
@jjzone44 (917)
• United States
1 Nov 11
If the machine is still under warranty, by all means get it fixed. You might be out of a machine for a few days, but for something that is supposed to last a few yeas, days are not so bad. Do you have an option for taking it to a depot or authorized service center for repair? That may save you at least some time. Do you still have your old machine to use? Or perhaps you could rent a computer for the time it is gone?
• United States
1 Nov 11
The closest repair center is about 10 hours away, I am mailing it and it will take about 20 days to get there and back to me. We have another computer but it is really slow.
• Philippines
2 Nov 11
Instead of relying on the physical to type and enter data, you can use On-screen keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can use a single key or group of keys to cycle through the keys on the screen. Or simply press "window key+U" look On-Screen Keyboard. Download here: http://www.sevenforums.com/tutorials/111812-screen-keyboard-shortcut-create.html On-Screen_Keyboard.zip
@iuliuxd (4453)
• Romania
1 Nov 11
Yes you should go and get your computer fixed if you still have the warranty.Do it while it`s still free otherwise you`ll have to pay a lot especially for a laptop.If you don`t have the warranty anymore then you can buy an USB keyboard and use that one instead of laptop keyboard