Unauthorized Debit Card Charges from HEALTH-RXBIZ 1888627

United States
November 7, 2011 8:48am CST
This morning when I went to check my bank statement online - after making a few purchases yesterday from Amazon and one from a carryout place that I've used many times and is near my home - I was in shock to see a charge from HEALTH-RXBIZ 1888627 for 918.00!!!! This put me nearly five hundred dollars in overdraft. I have no idea who or what this place is - it sounds like an online medical place or pharmacy, esp. with the RX, but google hasn't brought up any results yet. I called M & T bank immediately, and since it was allegedly done through my Visa debit card - and because it's still in "pending" and they haven't gotten the paperwork yet - I was told to call back tomorrow morning and they would start the process of removing it, turning the information over to Visa, and restoring my account and balance to normal. Once they do this it means they will have to send me a new debit card to use as the one I have now will be cancelled, and until then I will have to go to the bank to withdraw any funds. Also, if it posts, and other charges that would be in danger of incurring overdraft fees - those fees would be removed, too - at least while this is being investigated. Now, I have, on occasion, fallen asleep over my keyboard from sheer exhaustion. The charge was put in at 4:30 yesterday. I checked my history and there was no site I had been to that would explain this. No one else here has access to this card or number. The whole thing is driving me crazy even though I know it will be corrected. This means at all the places I use this debit card online I will have to end up using a new card number, etc. etc. I am curious if anyone has ever had unauthorized charges from this "place" - whatever it is?
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1 response
@owlwings (39388)
• Cambridge, England
7 Nov 11
The only thing that I can find which might be relevant is this: http://www.e-physician.info/NPI-1598821423-CA If this is, indeed, the company concerned, it is quite likely that the charge was a genuine error resulting from incorrect entry of a card number. The company looks to be small but legitimate. I'm glad that your bank will reverse the charges so quickly but it is unfortunate that it does take time to issue a new card. It is because of problems like this, where you will have to change your payment information on many sites, that I like to use PayPal whenever I can. Not only does it help to prevent your card/bank details being stolen or misused but it also makes it a lot simpler if you have to change your card number for any reason.
• United States
8 Nov 11
IF it is them it would be surprising. I am in Maryland - they are in California. I do use paypal when I can. With Amazon I never have a problem using my bank debit card - and neither do I with the online place I used to order food from the local chinese restaurant yesterday. Those were the only uses I made online with my card. But thank you so much for checking for me. I have no recourse but to let the bank handle it at this point.
@owlwings (39388)
• Cambridge, England
8 Nov 11
Debit card numbers are no respecters of State, I believe. If the company takes orders by phone, just a small mistake of one figure in entering a card number would mean that entirely the wrong person could be charged, as you have been. I have only twice had problems with cards. On one occasion I bought something from a German clothing company. When the goods did not arrive and repeated attempts to contact the company failed, I called the credit card company who quickly and painlessly refunded the payment. The second time was when my card was 'skimmed' by, I believe, a local gas station. Some time later there were some mysterious and quite large cash withdrawals in Milan. I called the bank and queried these, protesting that I had never been to Italy (and it was fairly obvious, since I had used my card in England at about the same time). Again, the bank quickly returned my money and refunded the charges. I did have to wait a few days for a new card which was slightly inconvenient but, on the whole, I have a great deal of confidence in the system.
• United States
9 Nov 11
I found that out when the charge was traced to another country - some guy named Jose Fernandez. I think it's somewhere in South America. Weird. At least it's been discovered who did what and when.