Ebay: if someone doesn't want to pay you?

@wmaths (536)
Italy
January 15, 2012 10:34am CST
what is it possible to do if someone buys something from you on ebay and doesn't pay it? He bought some photos and has to send me a little payment by paypal. anyway i contacted him twice to conclude our transaction, but he didn't answer in any way. what should i do to be paid? thanks to everyone!
4 responses
15 Jan 12
I usually give folks 3-5 days to pay then raise a case with eBay. They'll recontact the buyer and, after 7 days, cancel the sale and credit your account with any sales fees they took.
1 person likes this
@wmaths (536)
• Italy
15 Jan 12
so if the buyer doesn't pay, the staff of ebay contacts him automatically?
1 person likes this
@wmaths (536)
• Italy
15 Jan 12
After this number of days obviously...
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@wmaths (536)
• Italy
16 Jan 12
ok, i'll be waiting for one or two days more. after i will open a case! thanks for advice!
1 person likes this
@varier (5699)
• Indonesia
15 Jan 12
Uhm, I think he didn't serious to have a transaction with you.. There's nothing we can do with that kind of buyer.. and of course, never ship any goods until the payment are complete.. Just ignore him and I wish you got another buyers :). Or maybe we should take the positive thinking way: maybe he was too busy that he can't contact you yet. If he really needs the stuff, he will surely get back to you soon. Just wait, but never expect too much..
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@wmaths (536)
• Italy
15 Jan 12
yes, i didn't ship the object to him, and i won't do it until i don't receive the payment. i can also ignore it, but i must pay the ebay fees the same, even if i don't receive the payment. what could i do to avoid this?
1 person likes this
@maezee (32587)
• United States
19 Jan 12
Send him an invoice, and go from there. Always wait for the payment to go through before sending out the item, as that will just end poorly. I think you can cancel the transaction or report him to eBay if he still doesn't pay (AND LEAVE SUPER NEGATIVE FEEDBACK!!), and hopefully put another auction up where your bidder actually pays you..*sigh*....Some people...
@Hatley (164640)
• Garden Grove, California
16 Jan 12
wmaths I have never sent anything to anyone on ebay but have bought stuff and the seller made me wait until my debit card cleared then sent it. I think in your case I would contact ebay admins. and ask him or her what to do to get your payment. they were most helpful to me I know.