Using my new laptop now, but I'm not happy with it.
By kris182_2000
@kris182_2000 (5444)
Canada
January 18, 2012 6:29pm CST
Even though I like this laptop, it's still as slow as the old one when it comes to being online.
I have trouble loading pages, even though sometimes they load well. I don't know what I'm supposed to do to speed it up right now.
I know for sure that it's not the wireless card, so it must be the distance from the router downstairs. I didn't think this would happen though with the new laptop.
But they screwed up with the order and didn't ship the cooling pad, but so far I'm doing ok without it. They are shipping it out, so I'm not going to worry about it right now. Once it comes in, I'll use it all the time.
There is something on the laptop about speeding up my system, and later on I will be looking into that and trying to figure out how to get it to work better.
1 person likes this
13 responses
@kingparker (9673)
• United States
19 Jan 12
Sorry to hear that. When comes to computer, no matter it is with a laptop computer or a desktop computer, to surfing the internet with slow speed, it gives you headache and bumps. I knew my computer doesn't have problem with all the gear it pack in, sometimes, it was just the internet modem. I would turn it off and on again, try to get it back on the speed again.
@Hatley (163781)
• Garden Grove, California
19 Jan 12
also sometimes cable m odems just plain wear out. time warner cable unternet guy came out and put in a new modem for me and oh myt how much faster it made my computer run really wonderful
@kris182_2000 (5444)
• Canada
19 Jan 12
The router we have has had several complaints in the past about it giving users slower speeds, I'm not the only one who has ever been affected by this issue. It's stupid that the ISP wouldn't do anything about it or offer a replacement to those complaining about it.
I guess that's the problem with being the largest cable/internet/phone provider in the country, greed gets to them and they just don't care about the consumers.
@rafiholmes (2896)
• Malaysia
19 Jan 12
yeah..i can feel ya..i know how it felt..really sucks huh? heheh..
@rafiholmes (2896)
• Malaysia
19 Jan 12
yeha man..i understand..i used a pentium 4..since 2005..thats a real pain..
but december 2011..i managed to get myself a Quad core2..now im better feeling with my PC..lol
@dilshandilisha (1)
•
19 Jan 12
Ask me about slow computers i have been using a one for five years. You just have to get use to live with it....
@damned_dle (3942)
• Philippines
19 Jan 12
To know exactly if your problem is the distance, check the signal of your wireless connection. You can also try using your new laptop near the router and see if you will have a faster connection.
@kris182_2000 (5444)
• Canada
19 Jan 12
My wireless signal shows excellent most of the time, the speed is on average, 13mbps. It goes higher a lot, up to 140mbps, but that's not really the speed, but it hasn't gone lower than 13.
The funny thing is that it seems to run slower on this one, and the other one was getting speeds of up to 11mbps, and it seemed to run faster sometimes.
This one is running pretty decent right now, but it could be that someone is offline downstairs.
While it's an unsecured network, we don't really worry about anyone else using it for the reason I'm having trouble with it, the range is poor outside the house. The range booster my roommate has isn't compatible with my laptop for some reason, so I can't use it to make things better.
But we will be switching internet providers soon, so that will help.
@microengineer (587)
• Indonesia
19 Jan 12
may be you can try to cool down the router by turning it off for a while. I have been encounter that some wireless router can be slow if it is too hot. But if turning it off can not solve your problem, it might be the setting of the wireless, or you need to reset it (but you must know all the setting of the router and ISP)
@kris182_2000 (5444)
• Canada
19 Jan 12
The router is in the basement, in one bedroom, where it really shouldn't be as no one has access to it easily. So turning it off is not an option.
Yes, chances are it's hot, where it's sitting, there is very little air circulating around it. But it never gets touched so that's the problem.
But there was a day last week where it was off for most of the day, we'd been cut off for some reason the day before, and there was no point in having it on. But even when it was turned back on, connection speeds were still slow.
@kris182_2000 (5444)
• Canada
19 Jan 12
My old laptop has 1GB of ram. It ran pretty slow because of that. The new laptop has 6GB of ram and still runs slow online. I can't put any more into this one. I can't add anything to it since it's on a lease agreement, until it's mine outright, I can't do anything to it.
@ibytes (81)
• Philippines
19 Jan 12
maybe your network connection is the problem not the laptop. try to change your connection and see what will happen after that. just do anything to be happy on what you have. do the best thing you can do with your laptop. the main thing i will recommend you is to change your network provider.
@kris182_2000 (5444)
• Canada
19 Jan 12
We will be changing providers, that's guaranteed. If it is the router, then we'll know for sure once we switch.
The new router will be upstairs with us, and will only be used by 2 people rather than 4. But the old router has had 3 wireless connections and one wired connection on it, and only the wired connection hasn't had any issues at all.
The closer you are to it, the faster it is, but even being on top of it doesn't always help. My upstairs roommate is directly above it and he's finding his connection slow. The roommate downstairs is next door to the router and he told us that he was having issues with speed as well.
So it's definitely the router. It's a piece of crap anyways according to other people who have used it in the past. But the ISP refuses to acknowledge that anything is wrong with it and will not do anything about it.
I'll be glad when we've switched, I wont be worrying about it anymore.
@anne25penn (3305)
• Philippines
19 Jan 12
Have you tried comparing the speed of your browsing using both an ethernet cable and the wireless connection? Because if even using an ethernet connection your browsing is still slow, then it is your internet connection that is causing the browser pages to slow up when they load. Working in tech support for almost a decade I have had so many complaints of customers regarding their slow connection speeds even if they are using new computers. Try to run a speed test too, just to make sure that your ISP is delivering the service that they should.
@repzkoopz (1895)
• Philippines
19 Jan 12
if its the net speed we're talking about, its probably caused by the distance of your laptop to your router. one reason is that when there are a lot of things blocking the signal from the router to your laptop, the weaker the signal becomes when it gets to your laptop. processing speed of the laptop may also be a factor but in this case i'd think otherwise..
i suggest you try to wire your laptop directly to your router or modem to check if its just the signal thats causing the problem.
@Hatley (163781)
• Garden Grove, California
19 Jan 12
hi kris I dont know about laptops but my desktop computer slows
down if I let the virus protection scan every day. so I set it to do a thorough scan once a week in stead and now my computer does
run much faster too.except on mylot where it is fast somne days and slow loading other days. lol
@kris182_2000 (5444)
• Canada
19 Jan 12
This site is loading fairly well for me right now, so that's a good thing, but one never knows when it will slow down.
I'm hoping to get new programs installed tomorrow that will keep me communicating with people, so I'm hoping that doesn't slow things down too much.
@kaylachan (57353)
• Daytona Beach, Florida
19 Jan 12
Sometimes when you have still-slow loading pages despite having a new computer, it's pretty safe to say the laptop isn't the problem. It could very well be the internet connection itself that plays a big role in how the computer behaves online.
You mentioned having a router. Yes, distance plays a role in speed and performance. Age of the router, and the ammount of people using the router at any given time. The more the router is used, the harder it has to work. Splitting it's "attention" if you will weekens its ability to work effectivly. So it doesn't matter what computer have, or what you do to "speed" it up, you may see little to no improvment.
Try reducing the stress on the router by getting closer to it. Make sure only one computer at a time is accessing it. Restart your router at least once a week. By restarting the router, you clear memory and force it to reconnect to the access point. This will influance speed and performance significantly. The best way to do this is real simple. Simply unplug the wrouter for 30 seconds to a minute and plug it back in again. It will automatically restart and reconnect to the access point.
@FrugalMommy (1438)
• United States
19 Jan 12
I think part of your problem might be the location of the router. If there are several walls between you and the router, it could definitely affect the quality of the signal. It wouldn't necessarily affect the signal strength, either.
This is the online tool I use to test my bandwidth: http://reviews.cnet.com/internet-speed-test/ I got into the habit of checking it every so often back when I was paying for a 15Mbps connection and only receiving a 3Mbps connection.
@smurfysmurf (651)
• Philippines
19 Jan 12
Hi there Kris182,
I am also using my laptop with a wireless connection. This one is new so I don't have a hard time dealing with the connection. Everything seems to load up really fine with me. And are internet connection is doing fine now unlike the past days that we couldn't even use our phone because of the busy tone we are having (our is dsl).
Anyways, I hope you will find away to speed up the system. I am not knowledgeable about that kind of thing...so maybe some other mylotters will be able to help you out.
And I hope you will get the cooling pad soon.
Have a nice day!
