Why My Old Computer Restarts Before Even Operating System Is Loaded?No Error Msg

@Ganesh44 (5547)
India
February 28, 2012 8:15am CST
My Old System has following configuration Mercury P1865d7 version 2 Mother Board Intel Chipset Intel Celeron 2.66 GHZ Processor 512 MB Ram 160 GB Seagate Sata Hard disk My system restarts every time after displaying the message "Updating DMI pool.............success " and system gets restarted without any error message displayed on system My hard disk is fine ,memory is fine ,post runs well ,processor is working, no error messages,BIOS settings well,CPU and system temperature is well ,SMPS is working fine ? I have Windows XP but system never display any message from windows XP ...... But my system restarts after message "Updating DMI pool.....success "? I m wondering where is the problem ?Why my system is restarting again and again Any idea have you ever faced such problem .....any clues ......? Hare Krishna Ganesh
1 person likes this
5 responses
@cheenlly (3483)
• Philippines
28 Feb 12
Perhaps your system was corrupted. It maybe caused by some virus. Try your hard disk on the other computer running both 2 hard drive. Then check if it opens and back it up. I did it to mine last week and its working again.
@Ganesh44 (5547)
• India
28 Feb 12
But my hard disk is working fine I tried on my other system and its working very fine without any problems ...... Moreover my Operating system windows XP is not even started before my system gets restarted without any error message ..... But yes before restarting it says "Updating DMI Pool........Success" and immediately after this it gets restarted ...... Hare Krishna Ganesh
@cheenlly (3483)
• Philippines
28 Feb 12
try to run boot it on safe mode. TRy this steps: 1).When it says Verifyingg DMI Pool Data, repeatedly press F8 and select Enable VGA Mode and you are done!!! 2).When it says Verifying DMI Pool Data, repeatedly press F8 and select Debugging mode
1 person likes this
@Ganesh44 (5547)
• India
28 Feb 12
yes I tried this I kept pressing f8 but system simply restarts why not I press it any moment of time it merely restarts . I even tried to format it via xp bootable cd but after copying os file when systems reboots it again keep rebooting I fear its bios gets corrupted I will try to update the bios.....hope it will work since I already cleared the bios several times ......... Hare Krishna Ganesh
28 Feb 12
If it's not even loading the OS, I would guess your computers BIOS is corrupted or out of date. The BIOS is the built in operating system that runs all the functions on your computer, and it would be what loads your Windows XP. If all your equipment is working, and it's not even getting to XP, I would try going to the companies website and downloading the reccomended BIOS for that model onto a flashdrive. Then you can change the way your computer boots by going to the menu right after it boots up, and change it so that it boots off of the flash drive. Usually it will auto-update your BIOS when you use a new one, but I'm not sure. I've installed new OS's before off of flash drives (Linux Mint, Ubuntu, Fedora), but I've never needed to install a BIOS... I know it can be done though.
1 person likes this
@Ganesh44 (5547)
• India
28 Feb 12
Dear Friend yes yes I also feel it can be problem with BIOS since bios is responsible to give control to OS after POST success...... But I never upgraded BIOS before .......any idea ?You said take updated and recommended bios for the model on flash drive and try to use it .......... anything else for first timer I never did it I will go to mercury website search my mother board and will goto BIOS and will try to download the same ...... But I think it will require bootable flash but my flash is not bootable ? Hare Krishna Ganesh
@Ganesh44 (5547)
• India
28 Feb 12
yes I got some idea from net but it asks to use bootable floppy drive ,I will try to use bootable pendrive although I never used it before ...... Hare Krishna Ganesh
@Zer0Stats (1316)
• India
29 Feb 12
This issue can be caused by any of the below reasons. 1. Corrupt boot files on the computer. 2. Settings for hard disk drive are not correct. 3. Floppy diskette or CD in computer causing issue. 4. Boot devices not set properly. 5. BIOS corrupt or misc or setting not set properly. 6. Connections loose or disconnected. 7. Bad Hard disk drive or other bad hardware.
1 person likes this
@Ganesh44 (5547)
• India
1 Mar 12
Dear Zerostats I have checked the following from your list already 1 My hard disk is bootable and has no corrupt boot files 2 settings for hard disk are correct in bios 3 no floppy or cd are causing this problem 4 boot device set properly first boot device is my hard disk [b]5 yes bios can be corrupt [/b] 6 no loose connections or disconnected devices 7 no hard disk drive is not bad and other hardware is fine Out of 7 things suggested by you yes 5th one can be causing problem I doubt my bios is corrupt that's restarting my system again and again I m trying to upgrade the same from manufacturer's website ... Thanks for sharing and support .... Hare Krishna Ganesh
• India
28 Feb 12
maybe the problem in Updating DMI pool or file corrupted or entered virus in your pc. try to open in safe mode. if it is run in safe mode then first reset it previous stage and also uninstall and remove some updated file. those creating problem. this same problem one time me too face. reason is some updated file is corrupted or get viruses.
@Ganesh44 (5547)
• India
28 Feb 12
But it says " Updating DMI Pool...........Success" success means no problem in updating DMI pool . Second thing you suggested entering to safe mode ,but my system restart even before any operating system message is displayed ,I even tried to press F8 to enter into startup menu of Windows XP but it was even not possible since system restart before OS is started ........ So where can be the problem is bothering me ? Hare Krishna Ganesh
• India
28 Feb 12
as you said "Updating DMI Pool...........Success" that means you got some virus with update files those set your os auto restart your. then you try it format that's final option. sorry to disappoint you. better you can format it.
1 person likes this
@Ganesh44 (5547)
• India
28 Feb 12
But dear friend this is a message from BIOS and not my operating system DMI pool success means BIOS has succeded in updating and checking hardware configuration its fine .After this operating should start with a message "Starting Windows XP..." but this message never comes .... I have checked three hard disks, I booted from xp bootable CD formated hard disk with XP cd and it copied os file and said windows is resarting in few seconds and once it restart same problem comes .....however it boots well with all the bootable cds but no hard disks thats pretty strange ...... Hare Krishna Ganesh
@arunr175 (1679)
• India
4 May 12
Well it seems you have a big problem and this is 3 month old discussion probably you must have already sorted the issue. From the website of mercury download the latest bios, usually p4 motherboards will have an option in bios flash new bios with pendrive formatted in fat filesystem or if you have a floppy drive. I giving an answer after 3 months you have posted this issue, hope you have already sorted the issue ....