After Updates can't get on Internet
March 14, 2012 5:42pm CST
My Windows 7 downloaded and installed supposedly critical updates when I turned the computer off last night. So this morning when I turned it on, I couldn't get on the Internet with either IE or FireFox. I had to do a restore to before those updates in order to be able to get on the Internet. Then today after I had turned the computer off and turned it on later it started up by saying critical updates where being installed and to not turn the computer off. Once again I couldn't get on the Internet and had to do a restore. Besides the fact that this takes a lot of trouble and time, new restore points keep getting made and eventually I won't be able to go back far enough to avoid the problem. How can I get rid of these updates, keep them from being installed, since they(or maybe just one of the five that were done at the time in question) seem to be the problem? I can't just leave the computer on all the time since I have another problem that happens if it is allowed to go into sleep mode.
• United States
14 Mar 12
I thought about trying to "turn off" the sleep mode but I don't really want to leave it on all the time; it raises the electric bill, etc. And as you say the updates would probably still happen. I would really like to be able to find these recent ones and remove them or keep them from being installed.
1 person likes this
19 Mar 12
Oo, that sounds awful. I'd think seriously about installing Chrome. I'm having minor issues following the last couple of Firefox upgrades. I can only suggest you go to the site and check out the forum to see if anyone else is having issues. Good luck.
23 Mar 12
Well, I would recommend you to just turn off the updates for the mean time. and try manually downloading the updates from the microsoft website, or better yet try to call the support. Is there any error message after the updates? Maybe it is just the firewall. Are you getting an IP Address? can you ping a website? are you getting an error message aside from getting a page cannot be displayed window when trying to open the browser?
• United States
22 Mar 12
Well you can disable the updates through your control panel but that's not recommended. Of course my theory is that it could be one update that is causing the problem or blocking something, thus causing you not to access the Internet. There are times with updates, where the Internet gets registered as a false positive for a threat and thus block your Internet. It is something that has never happened with me personally. There is a reason why I manually install updates myself. Because I don't trust the computer to do it on its own and thus bungle something up. It could be one update that is causing something. Then again, I've never had the problem with the Internet being blocked but I know other people that have. It depends on the computer and it just sometimes makes absolutely no sense at all why it would happen, because that's technology for you.
19 Mar 12
I think for now you should let the downloaded updates install on your computer.Otherwise start your computer using last known good configuration by pressing the F8 key during the boot-up process and delete the downloaded updates.Windows updates are good they protect your computer so just change setting by selecting the option saying notify me but don't automatically download or install them..
15 Mar 12
You can change the settings and turn off automatic updates if you like. Because these updates don't really increase system performance or something like that. Even the critical updates fix some bugs that are not noticeable to common people like us. Or if you want to update, then try re-installing your network drivers after any windows update. It might help.