Firefox unable to connect

@SusanLee (1920)
United States
April 5, 2012 10:55am CST
Three days ago I couldn't get anything to come up on Firefox. Every icon I clicked on said 'Unable to connect'. I unintalled it and reinstalled it and it still wouldn't work. I uninstalled it again and left it for two days. I reinstalled it just now and it's the same thing. None of my icons will connect. Right now I'm having to use Explorer, which I don't like because it's slow as Christmas and it doesn't spell check. Nothing has changed on my computer that I know of. Does anyone out there have any thoughts on this? For what it's worth I installed the 11, what ever that is. Thank you.
1 person likes this
4 responses
@youless (93512)
• Guangzhou, China
6 Apr 12
I had the same mistake like you since yesterday afternoon. I don't know what's wrong. At first I wondered whether my computer was infected the computer virus but I already scanned it and it seemed it was OK. I also tried to uninstall and install the latest version of Firefox but the same mistake is still available. Now I have to use a proxy software so that I can get online in Firefox. Is this a bug for Firefox? I love China
• India
6 Apr 12
it happen due to proxy setting so just check the network and their check the proxy setting of firefox
@WakeUpKitty (8706)
• Netherlands
5 Apr 12
I have that frequently with firefox too, also a problem is you are forced to install the newest version, which is more and more heavy for my laptop to run. I think this has to do with firefox and all the so called extra's I don't need at all
@SusanLee (1920)
• United States
9 Apr 12
I'm not computer smart. I tried different things and finally took it back to a previous date and that brought it back.
@louievill (19637)
• Philippines
5 Apr 12
hello, I tried to research your problem and found out some things that might help, look what exactly is your problem here http://support.mozilla.org/en-US/kb/Firefox%20does%20not%20work#w_firefox-wont-start good luck and hope it helps
@SusanLee (1920)
• United States
9 Apr 12
Thanks for responding. I found something that let me take it back to a previous date and that brought it back.