Notebook: some keys in the keyboard is not working

Philippines
October 22, 2012 6:58am CST
some keys in the ASUS notebook keyboard is still not working even though we already reformat it thoroughly and installed all its driver. i notice that there's a key in every row that is not functioning.. what do i need to do next..
6 responses
@julyteen (13259)
• Davao, Philippines
23 Oct 12
Maybe there are lost connection on your unit. You need to show your Notebook to a professional technician so that they can determine which part are defective. You didn't mention if it is new or old. You Notebook a newly purchased or an old stuff given from your parents?
@romzee (938)
• Philippines
22 Oct 12
Connect a usb keyboard to your notebook and if all keys are functioning well, then your keyboard is defective or probably need some cleaning. Try vacuuming the keyboard it may be dirty and some food debris probably lodge in and interfering with your keys.
22 Oct 12
hey man! jst try borrowing a keyboard 4m ur friend nd check it...if all keys r working on the keyboard then there is sum problem with your notebook...if in warranty take it to the respected service centre, in order to fix it for free..or else just contact your nearest laptop technician will charge you around 900 Rs.(indian currency)to get it fixed at max..
@silentwill (1686)
• Philippines
22 Oct 12
If you know how to open it then maybe you just need to clean it. Some keys on my laptop stopped working before and it turned out there were ants inside the computer. Now if you're aary of voiding the warranty by opening it up then you should just contact technical support for assistance.
@surekharathi (14134)
• India
22 Oct 12
If your notebook is under guarantee then call the customer care and complaint for it. But if not under guarantee then call the Computer repair person. Because still I not heard this type of complain in laptop.
@subhojit10 (7382)
• India
22 Oct 12
Thanks for posting this discussion. Well i can understand your situation and i think u should go to the shop where u got your notebook so that they can detect if they had given u a defective piece or not. Nowadays many defective pieces are being sold and they get worn out after some days of its use, its better u go to the shop u got this notebook and intimate your problem to them. What say?