Busy restaurant, will you be patient enough to wait?

United States
November 22, 2012 7:25pm CST
Today, I told my mom not to cook at home for us at the lunch time. I invited all of them out for a treat. So, we went to the Chinese restaurant for the Thanksgiving morning. We ordered something special recommended by the waiter, like lamb chop; spicy Tofu; golden ribs etc..... After we placed our order, there are group of people after another group flood into the restaurant. The table next to us, they also placed order right after us. But they wait much longer than us while we are eating our meals. I saw the waiter keep on apologize to the customers about the long wait, some customers were cool with it; others express uneasy about it. I knew with large amount of customer on waiting, the kitchen might not be able to handle the overload while they need to keep the quality of their food. Will you wait if you encounter such circumstance, or will you choose to walk out at the moment?
2 people like this
15 responses
• Philippines
23 Nov 12
If the food there is so delicious, then it's worth to wait. I guess it's Thanksgiving so most people will spend time eating out. It's alright to wait becaue we can't force them to move faster. The food won't taste good if there's no enough preparation. If the tables aren't enough, they they really have to wait. I hope there were some seats provided for them while they were waiting. Happy Thanksgiving to all of you.
@prashu228 (37526)
• India
23 Nov 12
i agree if the food there is special and delicious and we cant get the same taste else where then we can wait ,but if its not so important and we are in a hurry then we have to leave.
1 person likes this
• Philippines
23 Nov 12
Yes, you're right. If the food isn't that delicious and if we are in a hurry, it's better to go to other restaurants nearby. But it's Thanksgiving so maybe all restaurants are crowded. It's better to wait then. The time for you to transfer and placing your order is just equal to your waiting time. Thanks prashu for the comment. Happy mylotting.
@asliah (11137)
• Philippines
20 Jan 13
hi, i actually encounter that and experienced it also,and yes we had patient to wait until other group done for their foods,usually it happen in the mall because many people eat inside of the mall,and the better way is to wait with patient,and aside from that many people also wait too.
@maezee (41997)
• United States
23 Nov 12
HA ha, unless it is a super huge important date or holiday, then definitely no. I actually hate eating out in general because of this - lines, prices, etc. It makes so much more sense to have a nice sit-down dinner at home. You save money and time. and you have the privacy of being in your own home!
@JamesKYTan (1605)
• Malaysia
23 Nov 12
I normally will avoid crowded restaurant if I am hungry. If I plan to eat out at a popular restaurant, I would normally call up to do reservation and be there once the restaurant open. If the restaurant open at 12.00 noon, I will be there so that I will be the first customer to avoid all the rush. As the saying goes "Hungry man is an angry man" Early bird catch the delicious worm!
• Australia
28 Nov 12
well,all people know that restaurant always expected lots of people.i might wait when they gonna served it and i know not only me waiting for a while.i know the kitchen staff working too hard to make it fast but the number of costumer is heaps so i just set and maybe read some newspaper and be calm..if you have a no patience to wait then if you see that the restaurant is lot of people waiting why just go into another restaurant which have a few people so that you dont need to wait longer on your favorite food.:)
• United States
23 Nov 12
I guess that happends in life and I am very patient! I think searching for a other restaurant pick the food out and wait there waste more time. I will stay
@lynboobsy11 (11343)
• Philippines
23 Nov 12
It doesn't matter if the food that they serve is really great no wonder why they have the numbers of costumers waiting because it means its delicious. Maybe next time I visit on the same restaurant ill make sure we are not really hungry and can wait for the food before getting too starve.
@youless (112108)
• Guangzhou, China
23 Nov 12
In my city there is a saying: Eating in Guangzhou. So you can imagine how people enjoy eating here. So when it is time to have the meal, usually the nice restaurants are so full and you have to wait for it outside for a long time. Even though, some people are still willing to wait. I don't like this. Since it is usually crowded in the meal time, but the restaurants can still handle it except for the Chinese New Year holiday as many staff want to go back to their hometown. So the service will be worse at that time. However, in some important events, you still have to go out to celebrate it even if the restaurants can't serve as well as usual.
@Iriene88 (5343)
• Malaysia
23 Nov 12
It all depends whether I am rushing or not. If my guests and I have ample time, we will wait and chit chat along. Sometimes we have to wait for good and tasty food. One of the reason I do not like to go to the restaurant on festive season is the kitchen have to rush to prepare for the extraordinary additional crowd which might jeopardize the food quality.
@jeztrose (1405)
• Philippines
23 Nov 12
Well usually when we are going to eat outside on a restaurant when we order food and if there are lots of people inside that restaurant the waiter would automatically tell us if we are willing to wait for the food since there are lots of other customer.And of course if we are in a hurry we would just transfer to another or if we can wait then will just stay.
@prashu228 (37526)
• India
23 Nov 12
I have faced similar things, during lunch time we cant wait for long hours it really tests our patience. If its only for few minutes then we can some how manage but if its for too long then we cannot. I choose to walk out.
@512771751 (1096)
• China
23 Nov 12
It depends. I will wait if I am not hungry, but on the other hand, I will choose another restaurant.
@leeandrew (1225)
• Philippines
23 Nov 12
I have encountered such situations too. I will definitely wait and wait till my order gets on out table but would also uneasiness towards it specially when I'm so hungry. We went o this restaurant and have placed our orders, the waiter told us that it would take 15 to 20 minutes for our order to be delivered to us, but said it's just okay since that what we want. But unfortunately we have this order that never came. After an hour of waiting and many follow-ups, we finally told the waiter that we can't wait for it any longer and we are going now, anyways, we're done eating. The waiter talked to the one who took our orders and remember that that order has been canceled by the cook but she just forget to tell us. We were flooded with sorry's from them, but said it's okay but still it was so annoying. We really don't care if it get canceled but the thing is we waited for too long for it! I just hope that you enjoy your food still and you have an awesome thanksgiving!
• Uganda
23 Nov 12
it depends on how long you have waited, for me if it is more than 30min then i would walk away but less than that i would still hang around while enjoying some good music or watch something interesting.
@Raine38 (12257)
• United States
23 Nov 12
It depends on the situation, and the way the restaurant management and staff handle our dilemma. If I am not really starving, or they have provided some complimentary drinks or some chips I think I will be fine. If it's the holiday season, chances are everywhere else will be as swamped. Also, if the restaurant crew is apologetic and nice enough and I can see that true to their word they are doing their best to bring us our orders sooner, then I will also be fine with it. If it so happened that they were still rude and nasty despite their shortcomings, then I would have filed a compliant with the manager and walk out and try again.