I got two free bags of cat litter!

@911Ricki (13602)
Canada
November 28, 2012 1:56pm CST
I buy Marco the paper pellet litter usually from walmart as its the cheapiest. Its $14.68 each at Walmart (whereas at work is $17.99, and pet valu is $15.99). I grabbed two bags as he seems to be going through more than usual (or it seems that way anyways). I put them in my trunk for now to weight it down for the winter, then when I need it bring it inside (especially if the weather is bad I know I have some). I still have a few days left in the bag I have inside. The cashier was a lady I use to work with, we got talking and I guess she wasnt paying attention. She cashed me out, and I left, and I got home and needed the total to know when it shows up for VISA (and more for my budget). It came total of $48.xx and the litter should of been $30.00 before tax, and I usually get about $40 worth of veggies (that last 2 weeks - but the prices went up for winter). She didnt charge me for the litter, I texted her and told her this. She told me not to worry about it, as I said I will be volunteering tomorrow and go into town. She said she would get fired if I came back. Ive had this numerous occassions when cashiers didnt scan things, this Walmart is bad for it.
2 people like this
5 responses
@GardenGerty (99477)
• United States
28 Nov 12
I would feel badly about it myself. Those costs get passed on to all of us. It should not mean that she would get fired, but it does prove that she was not doing her job.
@SomeCowgirl (32270)
• United States
28 Nov 12
Not always, GG. I've been distracted by several customers or a cashier asking me a question and forgot to ring something up. I always caught it before they got out of my line though and just rang them up for what it was. I do agree though that cashiers shouldn't be talking so much when ringing things up. I talk to my customer for a minute or so and then concentrate on my work so I do not mess things up.
1 person likes this
@GardenGerty (99477)
• United States
28 Nov 12
Actually even without visiting this does happen from time to time. . .that is one reason why I do not want to be a cashier, as I hate to be responsible for mistakes. I have had mystery shops of stores to make sure that they charge for everything. It needs to be emphasized in training, and you show that you can miss things. I guess to be honest it can happen to any cashier and customer. I just honestly hate the idea that they would fire a cashier over a mistake like that, I consider it to be a challenging job. I cashed out one time and had something in my basket in the kid seat that I did not get charged for. I saw a friend as I was leaving who was a cashier and she asked about it and I realized that both the cashier and I had failed to notice it, a bottle of something, I do not remember what, so I just stopped at another checkstand and paid. No one got in trouble and that is how it should be. Having a firing policy makes it hard for people who want to be honest.
1 person likes this
• United States
28 Nov 12
This just happened to me not long ago. I wasn't charged for 1 set of pillow cases when I had 2 sets. I didn't even notice at all as I bought other items but didn't check the receipt because it sounded about right. I remember the comforter was on sale and I asked the girl if it came up on sale, she looked, and said yes. That was about all we talked until we were done. I took the items back the next day because I didn't like the comforter on the bed, and she noticed I never got charged. I had no idea. I don't know why that happened at all because we weren't even talking.
1 person likes this
• United States
28 Nov 12
I don't know of too many people who would have done that and I commend you on it. Good for you, that was really nice of you. I guess this is your lucky day! Wow, that's quite a savings.
@911Ricki (13602)
• Canada
28 Nov 12
It did save a chunk of money, I told her I would come in pay for it tomorrow. But I dont want her to get fired either (took her awhile to get this job). She said they would just write it off when they do their inventory at the end of the year, I told her I feel bad but I dont want her to loose her job over two packs of cat litter.
1 person likes this
• United States
28 Nov 12
Funny thing is, Walmart is known for this. I was in there a few weeks ago and bought a comforter, 4 pillow cases (2 packages each), and other stuff. Usually I figure out stuff in my head before I get to the register but I didn't this time. It sounded right so I just went home without even paying attention. I put the comforter on the bed and didn't like it at all, so I decided to take it back along with the 4 pillow cases as I didn't need that color unless it matched the comforter. Anyways, I had my receipt and went the next day. Here is shows up she never charged me for 1 set of pillow cases and I never noticed. I know other people this has happened to also..that's walmart.
@SomeCowgirl (32270)
• United States
28 Nov 12
I always go to self checkout because I use re-useable bags and the cashiers just don't bag them right or don't seem to want to try. I've myself missed something small like a package of gravy or spaghetti seasoning before. I actually got thanked yesterday by the attendant as I saw it and instantly went back and paid for it.
@Anne18 (11036)
18 Dec 12
Well done on getting two bags of free cat litter, saved you some money, which you can put towards your new home or towards some other foods for all your wonderful pets. You did the right thing and you deserve to keep the cat litter. I bet that put a big smile on oyur face that day.
@911Ricki (13602)
• Canada
22 Dec 12
Yes, I was rather happy I saved so much money. It helped me out a lot, and now I will have more money for other things.
@dorannmwin (36698)
• United States
30 Nov 12
I've had this to happen to me from time to time and most of the time I don't do anything about it because I don't want to get anyone in trouble and the few little things that don't get properly scanned is nothing compared to the regular loss that the store has as a result of regular theft. Now, I don't think that it is right that a cashier could get in trouble for missing something from time to time as they are human and humans do make mistakes, but there is also nothing that we are able to do about the policies of the stores.
@911Ricki (13602)
• Canada
22 Dec 12
Working in retail I see the small thefts, regularly from teenagers. I agree, once she told me this I didnt think it was right. I didnt follow up on it, as I didnt want her to be fired.
@SomeCowgirl (32270)
• United States
28 Nov 12
As I believe GG suggested I would probably go in and say "My receipt got tossed by so and so (sister, cousin, uncle whatever) but I noticed I wasn't charged for two bags of this. Could you charge me please?" This way they atleast know about it, and if the CS doesn't want to deal with it then that's just them. At Halloween I accidentally got two packages of 99 cent cups instead of one and didn't notice until I got home. I asked my granny what she thought I should do and she said don't worry about it, it makes up for when they overcharge you.. lol.. Well I felt bad but it wasn't more then $2.00 so I didn't go back.
@911Ricki (13602)
• Canada
28 Nov 12
Thats what my parents said, all the time they overcharge you or screw you over. I called and told them. The customer service rep, told me not to worry about it. Since I couldnt remember the cashier (cough cough), and I didnt have my recipt. But I told them and they wrote it down so if their inventory is off. I just told her it sounded off for the items I bought. But they do have a margin of error with this sort of thing. It was over $30.00 value so thats why, I have in the past the cashier forgot to ring ion a bunch of tupperware containers ($15 each x 2), now I dont really pay attention to what they are doing - this is when I go over my list and review everything make sure I didnt forget anything.