cd-rom not reading any disc

Romania
January 31, 2013 8:48am CST
hi everyone! can somebody please give me a clue..my cd-rom doesn't recognize any disc in the drive..a week ago everything was fine.my cd-rom is very old..since 2004.should i reinstall the drive after uninstalling it?
2 people like this
8 responses
@WakeUpKitty (8711)
• Netherlands
31 Jan 13
it might help to re-install although it's also possible that if your pc is updating (windows for example) etc it's not able to read it anymore. I had that with mine so in the end I bought an extern one wich I also can connect to my laptop. To be honest I never use it anymore, nor the dvd player in my laptop.
• Romania
31 Jan 13
thanks WakeUpKitty, i also tried to update the driver manually but i received the following message "the wizard couldn't find a better match for your hardware than the software you currently have installed"
• Romania
31 Jan 13
my desktop pc is very old, so is the cd-rom. i also have a netbook but it hasn't a cd-rom or a dvd-rom drive.i can use only usb devices with it.this is why i need to fix my problem because i can't have other way to read my cds
• Philippines
31 Jan 13
you need a perfect or a exact driver to use in your hardware, dont use other installer.
• Philippines
31 Jan 13
yes try re-installing it. some reasons why is the hardware function unproperly is because its because maybe its software is being damge. If it resolve your problem inserting a cd cleaner to perform a good reading.
• Romania
31 Jan 13
hi mikemontez! thank you for helping me! i uninstalled the drive from device manager and then i scanned for hardware changes.i reinstalled the drive but it's not reading the installation cd or any other cd. what should i do next? i don't know how to clean it, i've never done this before.
• Philippines
31 Jan 13
there is a cleaning cd for dvd's, or in cd rom. You can buy it in the mall. All you have to do is rent a computer in the computer shop then insert the installation cd. Copy it to your usb then install it to the computer.
• Romania
1 Feb 13
i understand, thank you for the advice. i took the cd-rom to a friend who has experience and i hope he'll make it work again.
@gamyam (571)
• Hyderabad, India
31 Jan 13
It is giving problem because of being old item. Instantly you have to change a new one for your better reading of cd's. If you or your neighbor having similar system to you, you can insert your drive into another system to check out it's functionality. Otherwise you would have to take it to any nearby repair shop. It may be a damage of laser lens in that device. Check it out for inner belt for cd rotating. If you have any screw set to open the drive, you can open it and clean the lense using a clean stuff. In other way you can use cd cleaning solution along with a certain cd's that are having slight and smooth bristles to clean lenses.
• Romania
1 Feb 13
hi gamyam, thank you, i hope i won't have to buy a new one because i don't use it regularly, but it's my only way to read cd's, my netbook has only usb drive.i took it to a friend and i he'll try to repair it.
@rog0322 (2834)
• Cagayan De Oro, Philippines
31 Jan 13
Hi, You don't need an installer for a CD-ROM drive for it is a plug and play device. The operating system automatically installs the driver right from the BIOS system so if it can' read anymore, there's a good chance that its laser eye may have been blinded or damaged altogether. I have some of it here on the shelf quite useless, even dismantling and cleaning the lens won't do any good. It is easy to dismantle the casing but no matter how hard I try, there's no way to revive a blinded optical drive short of changing the laser eye.
• Romania
31 Jan 13
you have right, the operating system automatically installed the device, this is what happened.but still the cd-rom isn't reading any cd.i think that is a problem with the laser eye like you said.
@farjun (135)
• Israel
31 Jan 13
try cleaning the little buld inside. you need to dismantle the computer do you have any expiriance in the term?
• Romania
31 Jan 13
hi, i have experience in dismantling my computer desktop.i've done this many times but i never dismantled the cd-rom :)
@bloodmask (590)
• India
31 Jan 13
So I think its time that you find a new one or try to remove your CD rom player and go to repair shop or just call your nearby computer tehci shop
• Romania
1 Feb 13
hi, thank you for the advice!
@Asylum (48095)
• Manchester, England
20 Mar 13
My first suggestion would be to clean the drive to ensure that the problem is not simply accumulated dirt blocking the laser. Cleaning disks are readily available and should be used frequently, depending on how much use the drive actually gets. All CD or DVD drives will struggle to read the disk if they are not kept clean. If cleaning the drive does not work, then the problem is likely that the drive is not working anymore, which does happen in time. Usually the laser is the first to cease working. In this case you need to replace the drive.
• United States
2 Feb 13
they tend to do that after awhile.the laser malfunctions. same with tv dvd players. i'm surprised yours lasted that long.but i do use mine a lot. all you should have to do is remove and replace the unit.the computer will recognize it.