How to Select an Effective Live chat Software?
By Thomas Grey
@eAssistancePro (5)
Delhi, India
April 10, 2015 7:09am CST
As we all know that the current trend for providing customer support is to integrate live chat software on your website. Because live chat will provide you an easy platform to connect with your real time website visitor instantly.
But we also know that there are many option's are available. So to choose one of them is not an easy task, because each software has there own advantages. Here I like to give some important tip's or you can say list of features, which you must have in your live chat software -
It must be a Web-Based solution
Easy to integrate and use
Support CMS and CRM
Fully customizable
Must be secure and reliable
Proactive chat invitation
Co-browsing features
Visitor monitoring and Traffic analysis
Canned Responses
Must be in Budget
To get these features in one software try eAssistance Pro live chat software from
eAssistance Pro live chat software for customer support. Chat your website visitors at real time & turns into customers. Easy to install & fully customizable.
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