How to Select an Effective Live chat Software?
By Thomas Grey
April 10, 2015 7:09am CST
As we all know that the current trend for providing customer support is to integrate live chat software on your website. Because live chat will provide you an easy platform to connect with your real time website visitor instantly. But we also know that there are many option's are available. So to choose one of them is not an easy task, because each software has there own advantages. Here I like to give some important tip's or you can say list of features, which you must have in your live chat software - It must be a Web-Based solution Easy to integrate and use Support CMS and CRM Fully customizable Must be secure and reliable Proactive chat invitation Co-browsing features Visitor monitoring and Traffic analysis Canned Responses Must be in Budget To get these features in one software try eAssistance Pro live chat software from
eAssistance Pro live chat software for customer support. Chat your website visitors at real time & turns into customers. Easy to install & fully customizable.