Please be kind when you discuss my stupidity!! :O)

@GreatMartin (23677)
Ft. Lauderdale, Florida
September 12, 2015 6:53pm CST
After posting the 3 discussions about being a waiter I am embarrassed to admit what I did at this restaurant but I can admit my mistakes (which are so rare!!!) I really don’t like being hard on a brand new restaurant that isn’t even finished but from what I experienced I don’t think I will go back. The shopping plaza that the new Buenos Aires Café has opened in has recently been renovated and this particular storefront is a little hard to find especially since they haven’t any signs outside. They do have outside seating which sort of helped us find the door. We were greeted immediately by the server Alexa who did a good job, except for one slight mistake, with a positive attitude and a bubbly personality but not overdoing it. The Café is pleasantly decorated with a green theme and an interesting ceiling. The placemat is the menu and after looking it over Allen and I decided to split two dishes. We ordered the salmon ($15) served on a bed of spinach top of a thick slice of broiled tomato and the spinach ravioli ($14) with a creamy mushroom sauce. He had a 8.5 oz bottle of diet coke ($2.50) and I had ($2). We told Alexa that we were going to share and she immediately put a clean plate in front of each of us. The salmon was cooked a bit too long though it did have a good taste while the ravioli was the better of the two dishes. Planned or not the salmon was served first and the ravioli after. This is where Alexa made that slight mistake by not bringing us fresh plates so we had to split the ravioli on the already used fish plates along with using the same utensils. I did suggest, because the sauce was excellent, serving some bread with the pasta and Alexa immediately said she would relay that to the chef. My biggest disappointment with the Buenos Aires Café was that the portions were small enough that I, or Allen, could have eaten both dishes and still have left hungry. Most of my experiences in Buenos Aires cafes in Argentina, and other Argentina restaurants in our area, didn’t leave me feeling I had a snack instead of a lunch. I sort of rationalized that maybe they were buying into the whole ‘healthy living’ stores they are surrounded by. The check, with tax and tip, came to $33.50 We had a groupon so saved $13 BUT I just now noticed looking at the check that a gratuity was put on the check which I wouldn’t even think of looking for at the Buenos Aires Café. At the bottom of the check it says “We are happy to add a gratuity to your bill. Kindly select from above” where they give 4 choices. We were never asked to select a tip, we were never told it was put on the check. Yes, that was/is MY fault but be careful. The bottom line is that the lunch cost us $47 and, consequently, my fault or not, won’t go back. Buenos Aires Café slideshow https://www.youtube.com/watch?v=4-wJb2dVGSA (Photo is the entrance and patio to the restaurant)
13 people like this
11 responses
@GardenGerty (157546)
• United States
13 Sep 15
The dishes sound delicious, if prepared properly. I would enjoy either of them or a small portion of both. I agree, we need to always check our bill and make sure it is right. We do all make mistakes, though. I do not blame you for not wanting to go back because of the gratuity.
6 people like this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
13 Sep 15
That was just the bad icing on the cake!
@simone10 (54189)
• Louisville, Kentucky
13 Sep 15
I thought that they only added the gratuity for either large groups or fancy restaurants so I probably wouldn't have noticed it either.
3 people like this
@simone10 (54189)
• Louisville, Kentucky
14 Sep 15
@GreatMartin It doesn't sound like a good practice to me. I'm sure you were not the only customer who was surprised afterwards.
@GreatMartin (23677)
• Ft. Lauderdale, Florida
13 Sep 15
At the beach hotels and restaurants they do because there are so many foreigners but this is the first restaurant away from the beach I found that!
1 person likes this
@Marcyaz (35316)
• United States
13 Sep 15
So sorry to hear that first of all the server did not bring you more clean dishes so you could evenly distribute your food, secondly that the portions were not enough to fill up one person let alone two and thirdly the gratuity was at the bottom of the check with only 4 choices and no one had told you about this. I would not go back there either. Wonder why they did not have a sign for their establishment.
2 people like this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
13 Sep 15
Supposedly permits held up the sign plus it had a 'special' design that had to get approval from the owners of the shopping center!
@celticeagle (158958)
• Boise, Idaho
13 Sep 15
Salmon cooked too much....ouch That is my favorite food on this earth and having it not prepared corrected would send me reeling. I would have told the waitress. I guess you learned a lesson to check the bill huh?
2 people like this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
I certainly knew/know better! My favorite fish is pompano but it is almost impossible to find in restaurants.
1 person likes this
@celticeagle (158958)
• Boise, Idaho
14 Sep 15
@GreatMartin Have heard of it but never had any..
@GreatMartin (23677)
• Ft. Lauderdale, Florida
15 Sep 15
@celticeagle There was a restaurant in Memphis, Tennesse--where I lived for 10 years--called Pappy's Lobster Shack--they had THE best pompano en pappolotte (SP?) that melted in your mouth!
1 person likes this
@TLChimes (4822)
• United States
13 Sep 15
I hate when a good restaurant potential becomes a "never again thanks" Prices should match the size and quality of the meal or we don't go back. In our case, money is too scarce to waste.
2 people like this
@Marcyaz (35316)
• United States
13 Sep 15
Yyou are so right the prices should match the size and quality of the meal if not don't go back.
2 people like this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
13 Sep 15
@TLChimes @Marcyaz I will say that they are following the new rules of weights for healthy eating, to be kind, but I don't go to restaurants to eat protein that can fit in the palm of your hands and I certainly don't want to leave a meal hungry!!
@jaboUK (64361)
• United Kingdom
13 Sep 15
That's very bad that you weren't made aware of the tip already being added. Surely if you had 4 choices and you hadn't selected any of them, how could they do that? That was very bad service not to bring you clean plates.
2 people like this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
I knew after I saw the 'main course' portions we wouldn't go back--and then when I got home and saw the tip had been added I knew for sure we wouldn't go back!
1 person likes this
@silvermist (19702)
• India
13 Sep 15
I do not blame you for not going back to that restaurant.The portions were small and the gratuity was added to the bill--these would be reason enough for many of us not to go back.
2 people like this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
When I got home and looked at the check again it was that gratuity that was the third straw!!
1 person likes this
• United States
13 Sep 15
Wow that is a whopper of a bill for what you got. Sorry you had the bad experience truly that is a complete rip off.
1 person likes this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
I blame myself for the tipping rip-off---I know to check checks!!!
1 person likes this
• United States
14 Sep 15
@GreatMartin Ah well it happens Martin. At least you werent poisoned thank god ahha
1 person likes this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
@TiarasOceanView Now I can't go back--if they read my review I will get poisoned!
1 person likes this
@softbabe44 (5816)
• Vancouver, Washington
13 Sep 15
we all make mistakes sometimes and we learn from them also i wouldn't worry about it to much we are in it together were here for you.
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
When I make mistakes I make BIG ones--this is too small for me to have made!!
@softbabe44 (5816)
• Vancouver, Washington
13 Sep 15
i agree thats not the way it should be you would think most restaurants should know what it takes to keep good customers.
1 person likes this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
14 Sep 15
Not too many restaurants know what it takes or they wouldn't be closing all the time.
@pgntwo (22408)
• Derry, Northern Ireland
20 Sep 15
A pleasing review and video of a disappointing visit.
1 person likes this
@GreatMartin (23677)
• Ft. Lauderdale, Florida
21 Sep 15
I love food--I love restaurants--I love being waited on--sometimes they are all good, sometimes not--when they aren't there is always the next one!
1 person likes this