contact support in mylot

India
December 7, 2015 12:51am CST
Does anyone know how I can contact support on mylot. I am getting this message sometimes while posting discussions,responses and comments, it says "Error:Error: timeout If this keeps occurring, contact support."
3 people like this
6 responses
@GoAskAlice (4363)
• United States
7 Dec 15
Sorry I took so long to get to you. These errors occur from time to time and as you have already been told, there isn't much we can do about it right now. When they happen in bunches (such as a lot of members getting them), it is usually a server issue and sometimes requires a re-set. But the odd one that happens from time to time is a quirk of the system and the increased traffic. This is something that I hope is addressed in future updates.
3 people like this
@franxav (5808)
7 Dec 15
I am facing the same problem. Due to this snag I am finding it impossible to start any activity in myLot.
2 people like this
@GardenGerty (104004)
• United States
7 Dec 15
I can always post, even if I cannot read. The post might generate that message as well, but if you check your profile it will be there. If you send it again it will double post.
1 person likes this
@celticeagle (120447)
• Boise, Idaho
7 Dec 15
Yes, you would write a PM to GoAskAlex_Admin . It is good that you are reporting this error you are getting.
1 person likes this
• India
7 Dec 15
thank you for your response.
@KristenH (25148)
• Cuyahoga Falls, Ohio
7 Dec 15
You can contact admin here at Mylot with @goaskAlex I believe.
1 person likes this
@owlwings (39872)
• Cambridge, England
7 Dec 15
There is not really a great deal that 'support' will be able to do. It happens when the site is being slow and this can either be because there is a lot of traffic to the site or when your connection is slow ... or both. It is a way of saying that the page didn't load completely because a part of the page took longer to load than expected. The solution is always to press F5 (Refresh) every time you see the message until the page loads properly. You can send a message to @goaskalice, if you wish, but I'm pretty sure his answer will be the same as mine!
1 person likes this
@birjudanak (7293)
• India
7 Dec 15
this error come due to internet problem so may be your network problem
1 person likes this