Just Doing My Job

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This morning, our President called me to her office. I thought she was going to talk to me about our out-of-town meeting tomorrow. As soon as I got in her office she smiled at me and waved, gesturing for me to sit down. "Congratulations!" She said and handed me an envelope. Inside was a Certificate from the Bank. It states there that they appreciate me living up to our core values and promise to our customers. There is also the commendation and Starbucks gift certificates. Last October, a delighted client sent a message to our Chairman telling of her great customer experience and how I was a great help. The Chairman sent me an e-mail to congratulate me and our team for having a client go out of her way to talk about her satisfaction. Apparently, the President nominated me. Wow! I was thankful. Honestly, I did not realize that I was going the extra mile. All I know is during the time the client was transacting with me is that I was just doing my job. I am a Sales Officer and always on call. She calls me before and ater office hours and I take her calls or return them when I missed any. I was patiently explaining computations to her and was willing to repackage to meet her needs. Little did I know that doing my job (the right way I suppose) delighted her and I was complimented for that. It was more than enough that the client appreciated it and now I got the bonus of having a Certificate and oh it was announced thru the bank's e-mail nationwide. How was your day?