Don't ever deal with tracfone customer service

@snowy22315 (54159)
United States
March 6, 2016 3:06pm CST
An hour later my problem was still not resolved and they were denying that I lived at my address...WTH? I think I would know!! I had to use a friend's address to get a phone shipped.
1 person likes this
3 responses
@akalinus (22081)
• United States
6 Mar 16
Maybe you moved since they had your address. How would they know where you live? That is crazy.
@akalinus (22081)
• United States
6 Mar 16
I once talked to a rep in the Philippines She had to set a password for my phone. She told it to me wrong, used letters for numbers and numbers for letters and gave me the wrong symbols to use. My son discovered the page with the info on it before I deleted and we straightened it out. I guess she did not understand that you need precise letters and numbers for passwords. I will never talk to Tracfone reps again. Blah!
@Corbin5 (119170)
• United States
6 Mar 16
So frustrating for you! Hope this finally got straightened out!