Internet Saga Part 2

@maezee (41997)
United States
March 23, 2016 3:18pm CST
So my internet has been out completely for literally the last month even though I have prepaid for the service up until October. I finally was able to get someone out yesterday, and the poor tech spent 3 1/2 hours trying different spots in the house to put the modem to try and get a signal. Was a total fail in the end, sad for me. Now today they are going to come out and see if a satellite on top of the house will pick up signal. I sure hope so. Feels like adding insult to injury that I waste my afternoon AND the internet still wont work. Crossing my fingers thoigh. Its a smallish local and very cheap company which I would totally prefer over a big box company like Comcast. Now I am waiting for the tech to show up again... Anyone else having internet difficulties?
3 people like this
2 responses
Koalemos
@Asylum (47893)
• Manchester, England
23 Mar 16
I am confused as to what the problem actually is. Internet connection is usually supplied to the home via the telephone line or cable, so how can the modem location be relevant?
maezee
@maezee (41997)
• United States
23 Mar 16
I am not quite sure. But its not cable internet. This compay works in satelite only. So a signal is important?
1 person likes this
Koalemos
@Asylum (47893)
• Manchester, England
23 Mar 16
@maezee How is the Internet signal supplied to the router?
maezee
@maezee (41997)
• United States
24 Mar 16
@Asylum its all done by signal. There are no cables and essentially no router. Just a modem. I guess similar to having a secured wifi? So if it gets no signal you are out of luck. At least that is how they explained it to me i think..
1 person likes this
LegTech
@rina110383 (24495)
•
23 Mar 16
I hope internet connection will be restored soon in your house. I'm not having any internet connection issues lately.
maezee
@maezee (41997)
• United States
24 Mar 16
Thanks. The installation guy never showed up, called or emailed. Super disappointed.
1 person likes this