Do you work with some incompetent Manager?
By Gudheart
@gudheart (12659)
April 6, 2016 8:22am CST
I have a few managers in my office that I sometimes need to go to for some advice on how to deal with an account or client. We have many processes to follow to help us resolve issues accordingly but it seems like many of the managers in my work place have no idea about such processes.
I go to them for advice and they tell me to do something completely different to what the work processes say and when I tell them they say...oh yea follow that way!!
I really wish they trained managers as much as they trained us as it seems they don't have much knowledge about the job!
7 people like this
8 responses
@BelleStarr (61047)
• United States
6 Apr 16
I think this is a common occurence. Often managers did not work their way up so that they learned how things are done, they bring in their ideas from previous places which may of course differ from the way things are suppose to be done.
1 person likes this
@BelleStarr (61047)
• United States
6 Apr 16
@gudheart It is a common management failing and it makes it difficult for their staff to get things right.
1 person likes this
@gudheart (12659)
•
6 Apr 16
@BelleStarr It does have a domino affect on performance :(
1 person likes this
@fishtiger58 (29823)
• Momence, Illinois
6 Apr 16
I had a boss once who had no clue how to do the job. She blamed us for everything she did wrong. I finally walked out I had enough of her garbage.
1 person likes this
@rina110383 (24495)
•
6 Apr 16
With my 3 previous employers, all my immediate superiors/managers are competent ones.
I know of some people who were hired directly for managerial positions though they know nothing about the process. That happens in a lot of industries.
I like your idea on training managers similar with what companies do to other employees.
Do you also evaluate your managers? You can cite their incompetencies during evaluation so that the Management can propose trainings for them, or better, replace them with someone who knows the whole process.
1 person likes this
@kevin1877uk (36988)
•
7 Apr 16
I know what you mean. One manager will say one thing and other will say something else.