This holiday company must have a good sense of humour.
By Koalemos
@Asylum (47893)
Manchester, England
June 3, 2016 4:30pm CST
Earlier today I went online looking for a holiday and booked a week in Turkey. The package involved flying from Manchester airport on 7th June and 7 days at a hotel in Lara Beach. I also booked a resort transfer and luggage.
Shortly after paying in full for the booking I received a call on my mobile from the company. They claim that the chosen flight is fully booked, but they can provide an alternative at double the price.
Yes, you guessed right, I absolutely refused to accept a flight at twice the cost.
Now they intend to check with the airline tomorrow and call me again, but as far as I am concerned I either get the offered flight cost or a full refund.
Did they seriously think that I would just agree?
16 people like this
16 responses
@Blondie2222 (28611)
• United States
5 Jun 16
I would not agree to that either. I hope they can get you on that flight or refund your money back, good luck
1 person likes this
@Asylum (47893)
• Manchester, England
6 Jun 16
@Blondie2222 Since I now how have the original price it does not really matter.
@Blondie2222 (28611)
• United States
6 Jun 16
@Asylum yes it does and I hope it was not a scam
1 person likes this
@BelleStarr (61047)
• United States
4 Jun 16
My question is why was it still available to book if it was sold out? Seems the error is on their part for use and I would guess they are required to honor the price.
1 person likes this
@Asylum (47893)
• Manchester, England
5 Jun 16
@BelleStarr They actually sent me confirmation for the original choice at the original price, so I will be flying on Tuesday.
1 person likes this
@BelleStarr (61047)
• United States
5 Jun 16
@Asylum I hope you will hear back that they can arrange another well priced flight.
1 person likes this
@Inlemay (17714)
• South Africa
4 Jun 16
I seemed to have missed some of your posts - they are cheeky, surely if it went through on line it was secured. I would never pay double for a flight. It sounds lovely - I hope that you get something sorted. You like Turkey - I will have to check out Lara beach oh and BTW I have never gotten a post stamp from TURKEY
1 person likes this
@Asylum (47893)
• Manchester, England
4 Jun 16
Today I received confirmation at the original price, so I will be flying out on Tuesday.
I have printed all the tickets and vouchers, but your comment has reminded me that I still need to print a copy of the postcard addresses to take with me. I would not dare fly to Turkey without it.
1 person likes this
@arthurchappell (45002)
• Preston, England
4 Jun 16
pretty audacious of them to try that - hope you do get your flight and break ok and yes a full refund should be the only real alternative
1 person likes this
@Drosophila (16573)
• Ireland
3 Jun 16
Indeed! I'd consider it if it's like 10quid more! Double the price NO
1 person likes this
@garymarsh6 (23393)
• United Kingdom
4 Jun 16
What cads, They accept your booking then try and rip you off for what you had agreed. I would certainly be quoting them the sale of goods act and that you have already agreed a contract with them to provide you with your holiday and flight. They can not now come back and demand more. They are in contravention of the sale of goods act. They either provide you with that flight for the agreed price or they give you full compensation and a bit of compo for the distress they have caused! What blighters!
1 person likes this
@Asylum (47893)
• Manchester, England
4 Jun 16
@garymarsh6 I recall a similar incident with another site a few years ago, where the price rose only £20. I would have happily paid £20 more originally, but declined when they requested extra.
@garymarsh6 (23393)
• United Kingdom
4 Jun 16
@Asylum Damn right I would not pay a penny more! Cheeky sods!
1 person likes this
@moffittjc (118365)
• Gainesville, Florida
4 Jun 16
Sounds like a classic bait-and-switch technique. Sadly, it must work, if they keep doing things like that. Obviously, there must be people out there accepting their "deal" for a different flight at twice the cost! I hope everything works out for you!
1 person likes this
@Asylum (47893)
• Manchester, England
4 Jun 16
@moffittjc I can understand overbooking by travel agents since they are all offering the same flights, but the airline has no excuse.
1 person likes this
@moffittjc (118365)
• Gainesville, Florida
4 Jun 16
@Asylum Airlines overbook flights all the time, at least here in the United States. That's why I always make sure to get to the airport several hours early, and check-in with the flight as soon as I can, to ensure I get a seat on the plane.
1 person likes this
@ElizabethWallace (12074)
• United States
4 Jun 16
Yes, they did, because many people do. Personally, I'm with you. Give me what I paid for, or give me back my money, all of it.
1 person likes this
@Asylum (47893)
• Manchester, England
4 Jun 16
@ElizabethWallace Surprisingly it must work with many people, which will only ensure that this practice continues.
1 person likes this
@ElizabethWallace (12074)
• United States
4 Jun 16
@Asylum I agree. They think we are all stupid, and treat us as if our wallets are theirs.
1 person likes this
@Porcospino (31366)
• Denmark
3 Jun 16
I haven't experienced that situation when I booked flights online, but someone once told me that that I couldn't get the hotel room that I wanted. They offered me another room which was MUCH more expensive. I am glad I didn't accept that room.
1 person likes this
@allknowing (130067)
• India
3 Jun 16
Ofcourse you will not.Perhaps they know about your love for holidaying that they feel you will go no matter what (lol)
1 person likes this
