my cellphone has a virus
June 7, 2016 2:37pm CST
OK, all you techy, guru types, help me out. My cellphone has picked up a virus. The Android process keeps stopping. It is a tracfphone not worth repairing but I have a lot of apps on there I don't want to lose. I have taken the battery out and put it in several times, and seems to help some but the virus keeps coming back. If I put it on factory reset I will lose my all my apps! Help!
8 Jun 16
Oops. That's one reason why I don't use an android phone. Never experienced having a virus on my phone ever at all from the time I started using a smart phone. I guess you just have to factory reset it and redownload the apps. Good luck!
• United States
7 Jun 16
@ricki_911 well I dont know either....but as I said, having to download all the apps again would be annoying. It is a tracfone, there is no "local" company..jus their customer service, which is not always helpful. Some techy guy on here might be able to shed some light on this