Thank you Price Adjustment, we got back $130 + Macy's Furniture Experience
June 23, 2016 3:21pm CST
With my shopping experiences, I believe it is very important to know the price adjustment policy at the stores you shop at. At Macy's Furniture, they give you 14 days from the day your item gets delivered to contact them if you find your purchase at a lower price. I thought we got a pretty good deal on our mattress. Our Sealy mattress retailed $1,400 and we paid $888 (including tax, recycling fee & free shipping. If we spent under $787 there would be a shipping charge of $85.) Now, our mattress is on sale for Fourth of July special to $677! However at that price, you wouldn't get "free shipping" so technically you have to add $85 + recycling fee and taxes, so it comes out to be a difference of about $25 bucks savings. BUT since I had already purchased with the free shipping. The sales associate didn't price adjust delivery costs so we got $130 back! Yay This is a win/win situation for us!!! Stalking our Mattress daily on the Macy's Website definitely paid off. The price sure does fluctuate. After we purchased the price went back to retail, then a few days later Monday, I noticed the price drop. I submitted a request online and the next day, a sales associate from Macy's called me notifying they are going to refund the difference and I should see the credit in my credit card statement within 6-10 business days! Overall: It was a breeze with Macy's customer service. I did not have to spend long wait times to get my money back. I just submitted the claim and they contacted me. Tip - Check price adjustment policies and always check to see if your items go on sale after purchasing! I was lucky a few months ago to get some money back on a weight set I bought my boyfriend for his birthday too! Do you ever do price adjustments?
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