Goodbye Smartbro

Calgary, Alberta
July 23, 2016 1:48am CST
I am now going to give my Smartbro wireless pocket wifi to some friend who can't afford internet because I am done with data caps and slow internet. My application for a wired fibr internet just got approved and I will have unlimited data cap free Internet. No more 400 kbps connection when they promised 3 mbps. Now I have 15 mbps speed. I can download a 5 gb file and not worry about slow connection and throttling. I am sure the call center against of their customer service will miss my daily complaints for their garbage service. Oh I can use humanatic again because there is no more data cap.
11 people like this
11 responses
@Lucky15 (37346)
• Philippines
23 Jul 16
Smart is a no.no here. Not good with signal
1 person likes this
• Calgary, Alberta
23 Jul 16
I think Smartbro stands is short for Smart Broken. I had enough of that Garbage ISP.
1 person likes this
• Calgary, Alberta
23 Jul 16
@Lucky15 I have to go to the 3rd floor of my house to get connection with 3 bars.
2 people like this
@Lucky15 (37346)
• Philippines
23 Jul 16
@CaptAlbertWhisker wow! So.strong *insert sarcasm
@ilocosboy (45161)
• Philippines
23 Jul 16
good for you buddy, I wanted also to apply that wired internet. Currently I am using Globe wifi which I applied at their center, more than 2 years now.
1 person likes this
• Calgary, Alberta
23 Jul 16
I am done with wireless because of the throttling and data caps. I am overpaying an overpriced garbage.
1 person likes this
• Calgary, Alberta
23 Jul 16
@ilocosboy The sister company of Smart...PLDT I want to have SKycable and ACF but their service is not available on my city.
2 people like this
@ilocosboy (45161)
• Philippines
23 Jul 16
@CaptAlbertWhisker what do you use now then, maybe I will follow you.
@toniganzon (72317)
• Philippines
23 Jul 16
Smart may have changed their logo but never improved their service. Smart sucks.
• Calgary, Alberta
23 Jul 16
Their best service is flexitime but it is damn overpriced. I am sad though that I am now subscribed to Smart's sister company. Once I have more money I will go for ACF.
@toniganzon (72317)
• Philippines
23 Jul 16
@CaptAlbertWhisker PLDT? Their customer service also sucks.
• Calgary, Alberta
23 Jul 16
@toniganzon At least there is no data cap, One I have more money I will transfer to ACF if they became nationwide.
@LadyDuck (454979)
• Switzerland
23 Jul 16
I have heard that many customers from your country do not appreciate Smartbro.
• Calgary, Alberta
23 Jul 16
Smartbro is like a parasite. They have overpriced slow internet because they lack competition.
1 person likes this
• Calgary, Alberta
24 Jul 16
@LadyDuck You know what is bad? the better company is their sister company.
1 person likes this
@LadyDuck (454979)
• Switzerland
24 Jul 16
@CaptAlbertWhisker I know what you mean, years ago we only had one provider, slow and expensive. Finally things have evolved.
1 person likes this
@ridingbet (66861)
• Philippines
23 Jul 16
i thought smartbro is better than globe tattoo?
• Calgary, Alberta
23 Jul 16
That was a year ago, they turned garbage when they added data capping.
1 person likes this
• Calgary, Alberta
24 Jul 16
@ridingbet Skycable is an awesome option but they were not available nationwide. ACF is fast and cheap b ut only available for few cities.
1 person likes this
@ridingbet (66861)
• Philippines
24 Jul 16
@CaptAlbertWhisker but i also read some posts saying Globe Tattoo is also bad. i think we have to wait for another ISP to be here
@trivia79 (7828)
• El Segundo, California
24 Jul 16
we all need telstra! haha
• Calgary, Alberta
24 Jul 16
Sadly they already went away. Our hope now is for ACF to go nationwide.
1 person likes this
@trivia79 (7828)
• El Segundo, California
28 Jul 16
@CaptAlbertWhisker what is ACF?
@allen0187 (58447)
• Philippines
23 Jul 16
Not a smart choice using SmartBro. I should know, I used it before and ditched it after a week. Bad signal. Worse service.
@allen0187 (58447)
• Philippines
23 Jul 16
@CaptAlbertWhisker well, you got rid of them so good for you!
• Calgary, Alberta
23 Jul 16
I only used it because I moved to a new city and it took me forever to got approved with PLDT because they didnt close my other account right away. My usage of smart bro is a 6 month long of torture.
2 people like this
@tech40 (23136)
• Philippines
24 Jul 16
Fibr but 15mbps? how much you pay monthly?
• Calgary, Alberta
24 Jul 16
I think around a hundred US dollars a month, it goes with a free landline phone and a tablet. I wanted to go for a 1 gbps once I have more money and funds to do so but that is too expensive.
@tech40 (23136)
• Philippines
24 Jul 16
@CaptAlbertWhisker Yeah but how much you paid for monthly subscription for 15mbps? you can tell me on pesos :)
@skysnap (20154)
23 Jul 16
that is one good speed to get :)
• Calgary, Alberta
23 Jul 16
This is just begining. I will upgrade the service eventually.
1 person likes this
@jstory07 (133754)
• Roseburg, Oregon
28 Jul 16
We have allways had unlimited internet for our service.
@itsmejing (606)
23 Jul 16
i don't use smart, so slow net connection...
• Calgary, Alberta
23 Jul 16
Even a potato can provide a better connection than smartbro.