Frustration!

Calgary, Alberta
July 25, 2016 10:22am CST
I thought I can finally have my internet provider ,I am suppose to have it today but there is a conflict. They want to connect it in my house's first floor which I refused because I wanted it in my bed room which is on the 3rd floor. The guys from PLDT said that if I want my connection on the 3rd floor. I have to hire a private electrician to do the wiring first and I can contact them when it's finished so they can give me the connection. When I called their hotline for my application the agent told me that I can have my connection on the 3rd floor. The agent didnt told me I need to hire a private electrician. So when the day came all my expectations got shattered. Because of that I still have to use damn smartbro and it's garbage service. I hope I can find an electrician tomorrow.
7 people like this
7 responses
@much2say (40135)
• United States
25 Jul 16
Ugh! So wait, then doesn't this mean you won't need to find an electrician after all? I hate it when there is conflicting information - ultimately you are the one who ends up having to do this homework. I hope it can all be straightened out so you can get good internet service!
1 person likes this
• Calgary, Alberta
26 Jul 16
They didnt say I need an electrician when I made my application. They only said it when I was about to have a connection.
2 people like this
@much2say (40135)
• United States
26 Jul 16
@CaptAlbertWhisker Oh, got it. I was thinking you called the hotline again. Well then that wasn't cool of them . . . that's lost time! Hope you found an electrician then . . . and hope it didn't cost you too much more.
• Calgary, Alberta
26 Jul 16
@much2say It caused me 12 bucks, The electrician already set it up for me, Now I just wait for the employees of my telecom to finally give me the connection in few hours
1 person likes this
• Philippines
25 Jul 16
How about globe? I mean every body knows that PLDT sucks big time specially with it's rude and untrained customer service.
1 person likes this
• Calgary, Alberta
26 Jul 16
Globe have data cap on their postpaid. I do not want to deal with internet that is meant for cellphones anymore/
@SIMPLYD (82839)
• Philippines
28 Jul 16
I hope by now , it is already done by the electrician , thus your wish that it be in your third floor is also already done .
• Calgary, Alberta
28 Jul 16
I am already using it now. Smartbro goes bye bye and I will never ever use it again.
1 person likes this
@SIMPLYD (82839)
• Philippines
28 Jul 16
@CaptAlbertWhisker What internet provider do you have now ?
• Calgary, Alberta
28 Jul 16
@SIMPLYD PLDT since it is the best available option out there.
1 person likes this
@AkoPinay (10099)
• Philippines
27 Jul 16
Aww thought you were busy at Humanatic already
• Calgary, Alberta
28 Jul 16
I can now get busy with humanatic now because I finally got it installed. I paid extra money but it is worth it. 5mbps! is a huge improvement over 400kbps. I feel so happy.
1 person likes this
@AkoPinay (10099)
• Philippines
28 Jul 16
• Calgary, Alberta
28 Jul 16
@AkoPinay I just watched a 20 minute Youtube video with no lags! it felt so good. Fast internet is so awesome.
1 person likes this
@mspitot (3833)
• Philippines
28 Jul 16
I'm using globe plan and the internet service is good in our area...one thing that irritates me is the scam text messages that we receive on it's free phone that usually says that my phone is chareged with a particular amount. And that for me to reverse or for me to not pay it we should txt a code in a particular number...if you check the instructions, it it PASALOAD..
• Calgary, Alberta
29 Jul 16
I almost considered globe but they have data cap and I am allergic to data cap.
1 person likes this
@jstory07 (69728)
• Roseburg, Oregon
28 Jul 16
I hope that does not cost yoou a lot of money.
• Calgary, Alberta
28 Jul 16
I spent an extra 12 US dollars and that could have been a whole dinner for a family here.
@Lucky15 (33699)
• Philippines
26 Jul 16
Same sentiments..slow.internet
• Calgary, Alberta
26 Jul 16
The chord limit thingie of PLDT annoys me. I dont want connection on my first floor.