I am impressed
By rachz_kisses
@rachz_kisses (3798)
Philippines
July 26, 2016 9:11pm CST
I was in Manila for two days (July 25 & 26). Yes, I attended Pres. Duterte's SONA in my business attire. Lol. Just kidding.
Anyway, I can't help noticed Philippine Airlines' punctuality... and I am impressed. The plane arrived earlier than scheduled and we were able to depart early as well. Same thing happened when we returned home. We were early that my sister was late to fetched us at the airport. Actually she wasn't, she know the ETA but we were 30 minutes earlier. 
Usually, when I'm on travel I booked Cebu Pacific Air because of the price difference. Cebu Pac is less expensive that Philippine Airlines. However, one should expect a delayed flight and worse, you will always be transferred to another gate number for departure. It's a headache.
This time I travelled with my Dad. He always insists on PAL. Even if the fare is expensive he's not bothered by it. Now, I know why. 
He will always say, "Always go for quality." I just nodded because I'm not the one paying the fare.
Before, people dubbed PAL as "Plane Always Late". Now, it is a myth. I just hope the airline will continue to improve since a lot of people, like my Dad, who doesn't mind paying because they believed they get what they paid for.
Have you had experienced a good service lately?...
(c) Photo from google images.
Usually, when I'm on travel I booked Cebu Pacific Air because of the price difference. Cebu Pac is less expensive that Philippine Airlines. However, one should expect a delayed flight and worse, you will always be transferred to another gate number for departure. It's a headache.
This time I travelled with my Dad. He always insists on PAL. Even if the fare is expensive he's not bothered by it. Now, I know why.
He will always say, "Always go for quality." I just nodded because I'm not the one paying the fare.
Before, people dubbed PAL as "Plane Always Late". Now, it is a myth. I just hope the airline will continue to improve since a lot of people, like my Dad, who doesn't mind paying because they believed they get what they paid for.
Have you had experienced a good service lately?...
(c) Photo from google images.14 people like this
15 responses
@hereandthere (45651)
• Philippines
27 Jul 16
hmm, maybe depends if domestic or international?
4 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
@sol_cee Sorry to hear that. Maybe luck was really on our side. 
But comparing to Cebu Pac, I find PAL impressive though.
But comparing to Cebu Pac, I find PAL impressive though.2 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
Good to know that. Yes, the crews are approachable.
3 people like this
@wiLLmaH (8801)
• Singapore, Singapore
28 Jul 16
@rachz_kisses next time. try it.. :)
1 person likes this
@rachz_kisses (3798)
• Philippines
28 Jul 16
@wiLLmaH Really? Wow. That's good to hear.
1 person likes this
@hereandthere (45651)
• Philippines
27 Jul 16
i think your dad was after dependability and minimal stress. my father was like that, too. was it a business trip?
i know cebu pacific is very popular, but didn't know about the downsides (delayed flights, gate transfers).
3 people like this
@hereandthere (45651)
• Philippines
27 Jul 16
@rachz_kisses then you'd have to keep your eyes and ears open for announcements. then you have to drag you luggage around while finding your way. don't they provide wheelchair assistance?
2 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
@hereandthere Exactly. One scenario though, I had to accompany an elderly couple to transfer to another gate. They have a 12-year old boy with them but was in-charge of their luggage. I am expecting an airline crew to assist them but there was none. So I decided to accompany them so they won't get lost. It's heartbreaking to see that these Senior Citizens were not given special treatment and they have to go through the inconvenience that the airline was giving to their passengers.
2 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
You're right by saying that and yes, it was a business trip. Last year trip with Cebu Pac, my flight was delayed by one hour. But early this year, they managed to be punctual but they have the habit of transferring passengers from one gate to another.
Upon check-in they will assign you to Gate 119 but when the plane arrives they announced to advise passengers to transfer to Gate 116. That's not a few steps away but a few meters away. Why don't they just assign the correct Gate No. in the first place? They're giving inconvenience to Senior Citizens and PWDs.
2 people like this
@Letranknight2015 (51511)
• Philippines
20 Oct 17
Well, when it comes to riding a plane I haven't been on it since youth. I hope if i do, it won't be my last ( plane crash)
2 people like this
@hereandthere (45651)
• Philippines
27 Jul 16
hope you get to fly someday since i know you love aviation.
3 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
@AkoPinay Thanks for sharing your thoughts. 
1 person likes this
@rachz_kisses (3798)
• Philippines
27 Jul 16
I just hope that they will remain that way.
2 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
Good for you. It means you haven't experienced delays and headaches that some airlines are giving to their passengers.
2 people like this
@cacay1 (83223)
• Cagayan De Oro, Philippines
27 Jul 16
When I went to davao, I was forced to ride on Ceb Pac for that is the only plane that flies from CDO-Davao, yes, very much always on delay. In going and coming back, all in delayed flight, instead of 3 p.m, 8 pm , too bad service.
2 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
Yes. It was a good experience having a smooth flight with no delay. Thanks.
1 person likes this
@Lucky15 (37346)
• Philippines
27 Jul 16
@rachz_kisses but have to remember...Flag carrier and we are sometimes known as...late
1 person likes this
@rachz_kisses (3798)
• Philippines
27 Jul 16
@Lucky15 We have what we call Filipino Time.
1 person likes this
@sunrisefan (28524)
• Philippines
27 Jul 16
PAL has better service and the attire of its flight attendants are classier.
2 people like this
@rachz_kisses (3798)
• Philippines
27 Jul 16
Yes. As what they say, you get what you paid for.
1 person likes this
@crazyhorseladycx (39515)
• United States
27 Jul 16
ya mean there's still flights that e'en depart'n time?? i don't fly myself, but've heard some horror stories. i agree with yer dad, many times ya get what'cha pay fer sadly. hopefully that company'll 'p their standards?? 'fore folks plum tire'f their antics 'n quit usin' 'em regardless.
's fer good service? i've been most delighted with my phone conversations with the bunch't consumer cellular, my new phone carrier. they're polite, friendly 'n most helpful. somethin' severely lackin' with the at&t buyout'f my lil hometown company.
1 person likes this
@rachz_kisses (3798)
• Philippines
27 Jul 16
Yeah, those horror stories you've heard? They're true.
Isn't a nice feeling to get helpful response from a customer service? Especially if it feels hopeless.
1 person likes this
