Where Can I Find A Real Good ISP?

@salonga (27775)
Philippines
August 25, 2016 4:28am CST
After my very bad experiences with my previous ISP namely, Smart Bro, and PLDT Home DSL; I switched to Globe Tattoo and was initially quite happy with its performance. But lately, I noticed that Globe Tattoo's connection speed was not as fast as before and disrupted services have been quite often. Last month we had no internet connection for 5 days due to system issue. And again this week, we encountered network issue that led to another 4 day internet failure. And worse, their Customer Service Hotline is a big waste of time. With all these I am thinking of changing my ISP again, but the problem is where to find a real good one. Do you have a real good ISP?
27 people like this
27 responses
@louievill (28851)
• Philippines
25 Aug 16
There is nothing good in our country,I think almost all of them have capping or data cappingand we are one of the slowest in the world. Pldt is probably the lesser evil but I wonder why you also have bad experience with them too.
3 people like this
@salonga (27775)
• Philippines
25 Aug 16
Oh dear, my PLDT experience is the worst. And my sister is stills suffering with PLTD Home DSL. Maybe it depends on the location also but indeed finding a real good one is really hard.
2 people like this
@louievill (28851)
• Philippines
25 Aug 16
@salonga nothing is good unless this goverment fulfills it's promise to break monopolies and allow new players to come in so there will be fair competition.
1 person likes this
@ilocosboy (45157)
• Philippines
25 Aug 16
PLDT is under Smart and so with Sun. Before the Smart acquired the Sun, it was so hot and really a good competitor. But what would you do to a capable competitor when you have the capabilities to buy it. Philippines is just too small country to monopolized the business.
3 people like this
@ridingbet (66857)
• Philippines
26 Aug 16
we stick to PLDT despite the numerous calls to upgrade but our home is not work-related place, so we just have the internet for our personal use.
2 people like this
@salonga (27775)
• Philippines
26 Aug 16
PLDT here in our place is just so bad.
2 people like this
@salonga (27775)
• Philippines
26 Aug 16
@ridingbet Yes very bad,it will take forever before you can get connection. Globe Tatoo is much much better although lately there have been some issues.
1 person likes this
@ridingbet (66857)
• Philippines
26 Aug 16
@salonga really? ours is just so-so. but we stick to it.
1 person likes this
@toniganzon (72285)
• Philippines
25 Aug 16
I do. But it's illegal so can't tell you. lol
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
Illegal! Oh dear, I did not know there is such thing as illegal ISP But no, I won't dare try anything illegal.
@toniganzon (72285)
• Philippines
25 Aug 16
@salonga There is. I'm enjoying a whooping 46mbps.
2 people like this
@salonga (27775)
• Philippines
25 Aug 16
@toniganzon haha, good for you.
@epiffanie (11326)
• Australia
6 Sep 16
I used Smart when I was there early this year.. and I had no problem with it.. I hope I won't have problem with it when I go back early next year ..
1 person likes this
@salonga (27775)
• Philippines
6 Sep 16
There are certain areas where Smart works well. My office in Manila was using Smart and it was not giving me problem.
1 person likes this
@salonga (27775)
• Philippines
8 Sep 16
@epiffanie Oh realll! I think the Smart Tower is near that place.
1 person likes this
@epiffanie (11326)
• Australia
7 Sep 16
@salonga I was amazed how good Smart wireless worked in the province by the beach away from the city ..
1 person likes this
@LadyDuck (457539)
• Switzerland
25 Aug 16
We have very limited choice here in Switzerland, there are only two providers, but they are both good and reliable.
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
How I wish we have even just one reliable but sadly none.
1 person likes this
@LadyDuck (457539)
• Switzerland
26 Aug 16
@salonga The problem having only two is the fact that they are pretty expensive as there is no real competition.
1 person likes this
@salonga (27775)
• Philippines
26 Aug 16
@LadyDuck Same here we only have two big companies monopolizing and very expensive too but the only great difference is they are both not reliable.
1 person likes this
@Yar_Joey (3271)
• Philippines
27 Aug 16
I am on Globe Tattoo but I plan to be subscribe to PLDT.
1 person likes this
@salonga (27775)
• Philippines
27 Aug 16
I hope PLDT is better in your locality. PLDT here is worse than Globe.
1 person likes this
@salonga (27775)
• Philippines
31 Aug 16
@Yar_Joey Hopefully, you just wait and see.
1 person likes this
@Yar_Joey (3271)
• Philippines
31 Aug 16
@salonga Now I am on mobile data charges and I hope PLDT will be good here when they will install it here
1 person likes this
@SIMPLYD (90722)
• Philippines
25 Aug 16
Ours is also Tattoo . So far , sometime Facebook won't open though the other sites would . So maybe it could be that it's the traffic of FB only .
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
Good that you were not having the same problem as I did. I used to recommend Globe to my friends because it was doing well but now I wonder what happened to them.
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
@SIMPLYD Yes Tattoo is from Globe, it is Globe Tattoo actually and I really wonder what happened to their former good services, now they have been failing me.
1 person likes this
@SIMPLYD (90722)
• Philippines
25 Aug 16
@salonga I think Tattoo is of Globe though ?
1 person likes this
@jobelbojel (34729)
• Philippines
26 Aug 16
I am good with PLDT Home DSL but the connection is flactuating. Now it is fast, I can stream without buffering. We also have Smart Bro on the side as a back up. It is part of the room rent here in the apartment.
1 person likes this
@salonga (27775)
• Philippines
27 Aug 16
Fluctuating connection is tolerable to me but more than a day of no connection will drive me mad and that is what I've experienced with all of them. Good you are not having the same trouble.
1 person likes this
@salonga (27775)
• Philippines
28 Aug 16
@jobelbojel Maybe it is problem in your laptop not on your wifi.
@jobelbojel (34729)
• Philippines
28 Aug 16
@salonga Yesterday and today, my laptop can't detect the wifi. But my phone can
1 person likes this
@sofssu (23662)
26 Aug 16
Whoa.. four or five days of interrupted internet connection is terrible service. Here if there is an interruption for more than a day I call everyone and let them know that they need to get to work. LOL You need should look for a good service provider.. Hope someone in your area comes up with a good suggestion.
1 person likes this
@salonga (27775)
• Philippines
27 Aug 16
So you know pretty well how I went crazy during those 5 days calling the CSR hotline every moment of my life.
1 person likes this
@salonga (27775)
• Philippines
29 Aug 16
@sofssu No good suggestions so far. But I'm glad that it looks like my ISP has been stable for the past few days.
1 person likes this
@sofssu (23662)
29 Aug 16
@salonga I can just about imagine that. Did you get any good suggestions form your country folks?
1 person likes this
@simone10 (54189)
• Louisville, Kentucky
30 Aug 16
I wish I could help you but we don't have the same providers here. I hope you are able to find a good one.
1 person likes this
@salonga (27775)
• Philippines
31 Aug 16
Thanks dear, so far after the trouble my ISP has regain stability. I wish it will remain stable.
1 person likes this
@simone10 (54189)
• Louisville, Kentucky
31 Aug 16
@salonga I hope it remains stable too.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
28 Aug 16
We have the same problem with Tattoo wi fi, so slow and sometimes does not give signal. There is latest this time, I do not its performance yet, The Sky Cable.
1 person likes this
@salonga (27775)
• Philippines
28 Aug 16
I've been hearing of SKy Cable but it looks like it is not yet in our place.
1 person likes this
@salonga (27775)
• Philippines
29 Aug 16
@cacay1 I hope it will be a better ISP.
@cacay1 (83223)
• Cagayan De Oro, Philippines
29 Aug 16
@salonga , it starts to operate now in CDO. I already filled up the application form. I hope it is better.
1 person likes this
@just4him (305559)
• Green Bay, Wisconsin
31 Aug 16
I hope you're able to find a good ISP so you don't have any connection issues. I don't have any issues here.
1 person likes this
@salonga (27775)
• Philippines
1 Sep 16
My ISP has never misbehaved so far since it was restored.
1 person likes this
@salonga (27775)
• Philippines
6 Sep 16
@just4him Thank you dear.
1 person likes this
@just4him (305559)
• Green Bay, Wisconsin
5 Sep 16
@salonga I'm very happy for you that it hasn't.
1 person likes this
@brokenbee (11090)
• Philippines
27 Aug 16
PLDT is a little okay in my hometown, with minimal outages a few times a month. And where I am right now, they were subscribed to Globe LTE which in their opinion had the worst service. Before that, they were subscribed to Globe WiMax which was okay but Globe insisted to upgrade their plan to LTE and promised a much better service but that was only for the first month. After that, it was too bad, that even a simple browsing online could not be handled properly. It really was too slow. Now, their ISP is Cable Link. Check if it is available at your location. I can say that it is a good one, since it is bundled with cable services and 2mbps internet connection which has unlimited data unlike others which have data caps. They also have faster speeds but higher monthly service fees.
1 person likes this
@salonga (27775)
• Philippines
28 Aug 16
Okay dear thanks I will check if Cable Link is available here.
1 person likes this
@salonga (27775)
• Philippines
29 Aug 16
@brokenbee Anyway, I'm glad my ISP has been stable the past few days already so for the time being, I will have to just stay with Globe.
1 person likes this
@brokenbee (11090)
• Philippines
28 Aug 16
@salonga I hope it is available. I think it is a little better than PLDT's connection. The only problem is that they have poor customer service. When there is an outage, it is hard to reach their CSRs...
1 person likes this
@ilocosboy (45157)
• Philippines
25 Aug 16
The sad truth about this, we are being monopolized by only two companies and we are always depending on the data they're providing us. How nice if there's another player in the country.
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
How I wish! But another player is Suncellular but sadly it is even poorer.
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
@ilocosboy Oh really! I just heard it was bought by Smart. This Smart is so shrewd.
1 person likes this
@ilocosboy (45157)
• Philippines
25 Aug 16
@salonga It was bought by Smart. I think its another business strategy to avoid the competition. Before the Sun became lousy when bought by Smart, it was so lively in many promos and performance.
1 person likes this
• Philippines
26 Aug 16
We are still using broadband since my brother's registered it back in the 90s. I guess globe is a bad service in your area, here it's smart or Pldt that is a bad service to most house holders here. for now my eldest brother said it's okay.
1 person likes this
@salonga (27775)
• Philippines
26 Aug 16
Actually Globe was doing well beforem it is only lately that it keeps failing me. But for two days now it has been stable but not sure if there will be no problem again.
@nitsbubb (1308)
• Pune, India
26 Aug 16
Here, I am getting better services and speed as well. I have a broadband connection. Sometimes it behaves weird but it is ok for me.
1 person likes this
@salonga (27775)
• Philippines
26 Aug 16
I am looking forward to get better services.
@sol_cee (38223)
• Philippines
25 Aug 16
I heard Telstra is coming to the Philippines. But then it's not.
1 person likes this
@salonga (27775)
• Philippines
25 Aug 16
It has not come yet.
@sol_cee (38223)
• Philippines
30 Aug 16
@salonga Hope not never.
1 person likes this
@shshiju (10342)
• Cochin, India
26 Aug 16
If there is more providers , competition makes good service. In India there are more providers.
1 person likes this
@salonga (27775)
• Philippines
27 Aug 16
You are right, I wish more competitors will come.
1 person likes this
26 Aug 16
I am a globe user ever since. The last time i lost internet connection ( for one week) was during the typhoon yolanda
1 person likes this
@salonga (27775)
• Philippines
27 Aug 16
I also lost connection for a week or so after Yolanda and I knew it was not their fault so I was more tolerant then but now, I found no reason why there was such long
@AkoPinay (11544)
• Philippines
26 Aug 16
In my experience PLDT is the best but maybe depends on your subscription. Now I am only using Globe prepaid GoSurf, speed is better than SuperSurf and depends on the device and location. I can surf faster on iPhone than cheap Lenovo tablet
1 person likes this
@salonga (27775)
• Philippines
26 Aug 16
PLDT is the worst I ever tried actually.
1 person likes this
@AkoPinay (11544)
• Philippines
26 Aug 16
1 person likes this