Update on Hyundai repair-or not!
Charlotte, North Carolina
October 11, 2016 6:41pm CST
If you read my information about a Hyundai we enjoy that is now in the hands of the dealer for possible repairs-you might remember there was a recall on this car. Hyundai, as well as many other car manufacturers, had recalls on several models recently. A recall might not be covered once repaired. In our case, I decided to call the National Highway Traffic Safety Administration to learn more about what is up with recalls and safety. If you need them, they can be found here: http://www.nhtsa.gov/ Our car had been repaired due to a recall. The same issue occurred again. Since September 26 of this year, my efforts have been focused on getting the car fixed. A call to a phone room, although some think they are calling Hyundai, resulted in me learning towing to the dealer for repair would be covered. Although I was led to think the car would be repaired without cost, once it was towed to the dealer, that story changed. On a quest to get what I felt would be justice, more calls were made to the dealer, the phone room, another dealer, a mechanic and my brother, a former service writer. Soon a call was received by me from the dealer that things would be covered. The car might be ready the next day. The following day a call to me from the dealer's employee explained that the car was 'fried' and things were not repaired. Someone must have charged the car incorrectly and now the car won't start even with the new altenator, etc. Not being a mechanic, I do trust our friend who works as a mechanic, and who told me, if anyone had done that to our car, it would not have started again. He said the battery would have sent off sparks like the 4th of July. That is something we surely would have noticed. Is someone not communicating correctly with me? Hmmm...not sure. What are your thoughts?
Not just Hyundai has responded to issues by recalling vehicles, but Honda, Toyota and Volkswagen have all had issues recently and were forced to recall cars....
11 people like this
• United States
11 Oct 16
From my understanding -If your car doesn't work due to the recall they should have to fix your car. If your car doesn't work and the recall is something else not interfering or relating to the recall, I don't think they will fix your cars issue for free ~ Just the recall itself. My car right now has a recall. I have to call the dealership to make an appointment but on the paper it says my car may potentially have the recall not all. But I've had precious Hondas / Toyotas that have been recalled. They just fix the recall and you're on your way. Regardless I hope they fix your car soon!
• Charlotte, North Carolina
12 Oct 16
Yes, they said they would fix it-BUT, now claim there is another issue that we know could not have happened here. If what they said was true, we would not have been able to start the car. We could start the car. No one did what they said, unless something happened at the dealers.