XII IX MMXVI : Waste of 'half' our day!
By Michelle
@infatuatedbby (95001)
United States
December 10, 2016 1:39am CST
I woke up a little late this morning then picked us up some breakfast. I did my regular online routine just for a bit, while waiting for the technician to come out to fix our internet.
When he came, I watched him "attempt" to fix the internet. He left a few times to go check & replace some main lines out on the street.... Ultimately, he was unable to fix our connection and escalated to the outdoor techs. A few hours later, the outdoor tech came by and told me on her end it looks good, so it must be a problem inside..
END RESULT: We're being tossed like a YO-YO! Tomorrow another tech is scheduled to come by.
I'm going to call and tell them forget it! Right now our internet WORKS but restarts about 5x a day and I would rather have internet work than for everyone to keep opening & closing the line or send someone with experience!
On the bright side, the holidays are around the corner & I can't wait to spend time with family and loved ones! Photo attached is an old photo from a mall in Irvine from a few years back.
I hope you all have a great weekend!
14 people like this
14 responses
@celticeagle (158907)
• Boise, Idaho
10 Dec 16
How aggravating to have the internet problem. Glad you see a bright side. Hope your weekend is better.
1 person likes this
@celticeagle (158907)
• Boise, Idaho
11 Dec 16
@infatuatedbby .....I would be so upset. I sure was when I had the problem this summer. But Cable One came through. I hope you can find a better company.
@infatuatedbby (95001)
• United States
11 Dec 16
@celticeagle I know what you mean.. the internet works but its annoying when I am working in the middle of a survey and get disconnected!
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Yes, I am trying to see the bright side/highlights instead of the bad moments. Internet is still not resolved. 
1 person likes this
@moffittjc (118421)
• Gainesville, Florida
10 Dec 16
Any chance it could be the modem or router that is acting up? My gf had to switch out her router a few years back when she was having similar issues.
1 person likes this
@infatuatedbby (95001)
• United States
10 Dec 16
Tech #1 brought a new modem, and said it wasn't the problem.
1 person likes this
@infatuatedbby (95001)
• United States
10 Dec 16
@moffittjc Yes! Though Tech #2 said Tech #1 should have given you a new router anyway. But if its working fine ~ I don't want to change it?!
1 person likes this
@moffittjc (118421)
• Gainesville, Florida
10 Dec 16
@infatuatedbby Ok, well at least you ruled out that possibility.
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Internet will restart on its own, no biggie but I hate it when its in the middle of my surveys then I don't get credited & can't continue where I left off =(
1 person likes this
@Madshadi (8849)
• Brussels, Belgium
11 Dec 16
@infatuatedbby oh that is frustrating
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
@LadyDuck Yep! As of right now we are fine since the internet works just restarts a few times a day. I don't want more strangers in the house.
The guy had to work in the room that had the router which was the loft
Then he left and when he welcomed himself back in the home he went up the stairs "opened a different" room door
My boyfriend was like excuse me? Since he was waiting upstairs and I was waiting downstairs
The guy goes oh I forgot how do you forget???
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Yes! Tech #1 changed to a new router and said it wasn't the router so we're using our old one. He changed the jack port (where the plug is plugged into as well).. Then he said he fixed the ports in the streets or changed something yet the problem is still 'showing on his end'. So he escalated the situation to the main outdoor techs & they said its something the tech #1 should have spotted..
Another tech was supposed to come out today & was a no show!
1 person likes this
@LadyDuck (457918)
• Switzerland
11 Dec 16
@infatuatedbby It's always something that another should check, I know, it becomes a never ending problem. Good luck.
1 person likes this
@MarymargII (12422)
• Toronto, Ontario
10 Dec 16
Hope you get it resolved- is there someone else who could try it out?
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Nope ! Connection is fine just periodically the connection will disconnect/reconnect. A tech was supposed to come out today but never did...
1 person likes this
@infatuatedbby (95001)
• United States
15 Dec 16
@MarymargII No installation was done a long time ago :) It was waived since we already had AT&T previously. Previous renters used AT&T and everything was set & ready to go. They only had to come out and activate the internet line .
1 person likes this
@MarymargII (12422)
• Toronto, Ontario
14 Dec 16
@infatuatedbby Are you paying for the installation? Then you should call them back and make sure they connect it correctly!
1 person likes this
@infatuatedbby (95001)
• United States
12 Dec 16
Yeah I do call them but I'm sick of calling + being on hold.
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Yes! Mall decors are beautiful =)
Have a lovely rest of your weekend.
@hostessman (11871)
• Tucson, Arizona
10 Dec 16
our weekend is going great.. i hope you get your internet fixed, i hate it when there is a problem
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Great to hear =) Hope you have a wonderful rest of your weekend.
Internet connection works just periodically gets restarted on its own! Tech was supposed to come out to resolve the issue but no one came by...
@infatuatedbby (95001)
• United States
16 Dec 16
I would be surely grumpy too. It would just cut off for 5 minutes every hour
@infatuatedbby (95001)
• United States
11 Dec 16
YAY! Glad it went smoothly for you =)
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Thank you! I had a blast.
Yes, internet issues are a pain especially since its not resolved yet!
1 person likes this
@teamfreak16 (43421)
• Denver, Colorado
10 Dec 16
Hopefully, they'll eventually figure it out!
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Thanks =) Yeah the experts aren't fixing it! Another tech was supposed to come out today & was a no show!
1 person likes this
@infatuatedbby (95001)
• United States
12 Dec 16
@ms1864 Yep but its OK internet still works =)
1 person likes this
@Magicweaver1 (343)
• New Delhi, India
10 Dec 16
Hope you have a great weekend as well... and think you choose the right option. ...
Keep shining and sharing.... Happiness Always.... ::)
1 person likes this
@infatuatedbby (95001)
• United States
11 Dec 16
Thank you =) Hope you have a wonderful weekend as well. Happiness is key!
1 person likes this
@Magicweaver1 (343)
• New Delhi, India
11 Dec 16
@infatuatedbby You bet it is. ... ::))
Keep Smiling....
1 person likes this
