Kaiser Permanente will FEEL MY WRATH!

It's a mess! People all over are having these issues, even cancer patients.

We just deal with a doctor and a pharmacist. The pharmacist deals with the insurance provider. What are Kaiser peas?

I can't believe they would be so blase about something so important as your pain meds, pony! WTH? Do they think you only get them so you can be the big man at the party? And you can't even talk to a human? (I call those automated machines and play with them until I figure out what will get me through to a live person... I don't put up with machine nonsense! That's just a way to keep you from getting personalized service... I don't put up with that more than once from any place I call!) LOL! My phone customers love me because I tell them how to bypass the machines and talk to a live person! (grinning at you!) If putting you off getting your meds on time seems like it is going to be a problem, call the machine and start telling it you want the operator. Usually you can dial 0 after the machine starts talking. Some machines will just start talking again. If that happens, you've got an easy one. Just hit 0 every time it starts talking. After the 5th time, most machines will say, "I'm sorry you are having trouble, let me put you through to a live person." If the machine talks over you saying "Operator" or when you dial 0 then you will have to wait until the machine wants a response from you. (The worst thing you can do is remain silent. The machine will hang up on you every time!) Instead of giving the machine a response it lists, unless what you want is on the list, either say "operator" or dial 0. The machine will give some kind of response. If the response is not to pass you to a live person, then try saying "operator" again or dial 0 again. Keep doing that... Most machines will only keep you in limbo for so long before they are required to pass you to a live person who can deal with you. The places you call really do want your business, they just want your business without dealing with you or your special requests. They will deal with you IF you make them. This is just advice from someone who cares. If you choose to continue letting machines tell you what to do, that is your business. I don't and don't feel like anyone else should, either. I hope this helps.

My friend in SoCal who had the bone marrow transplant nearly three years ago has always been pretty happy with Kaiser, but not being able to get through to your doc is a real pain.

We are lucky enough to be able to speak to humans at the moment. I wonder how long it will continue or if we too will have to deal with machines soon?

sadly it's all about the money

How horrible. I ran out of refills and didn't know it until I went to order them from the pharmacy. Luckily, my pharmacy will give me meds until the prescription comes in from the doctor. You can live without thyroid meds, but it makes your body out of whack and challenges your health and psyche. I feel bad for you though. How nerve racking! Your peas look good and cared for with their own planter.

I hope net time ou et them a little faster. My the time you see a Doctor when you are in pain you could actully die. Sorry but that is true.

i have no word on mine.But could say a lot

I had Kaiser long ago and did like them, I do not have them, now but they are my closest ER and help me quite bit. I do know others like my dad has a hard time getting prescriptions refilled for some reason. I always have a hard time reaching my doctor , so I email them, faster than the automated phone system

I can't complain in this respect. I always speak with a human being.

Don't have that problem here. I hope they get their act together and you don't have to go through that again.

With my spinal injuries, I'm in constant pain but never use pain meds @TheHorse . When the pain level hits 15, I'll use an Icy Hot Patch and that works really well. I've gotten so use to an 8, that I really don't pay attention. Have you tried the patches? I pulled a muscle in my back the other day; put on a patch, and by the next day the pain was gone.

We have used Anthem Blue Cross Blue Shield for years and have never had a problem with them. Hope things are better with them next time. Our doctor deals with them. We just pick up our meds at the pharmacy. Your peas look quite healthy!

Lately the issue is not always with Insurance companies. Many times lately, it could be the Doctors and even many times the pharmacies. Just seems like everyone quit caring and trying to help the patients these days. But when we are paying out such Big bucks anymore you would think they would want to help even more.

I refuse to go to doctors anymore, all they seem to do is line the pockets of the pharmacies while repaying student loans. I've done much better finding holistic remedies for my back condition except for the surgery I had on the C4 or C5 vertebrae about 20 years ago. I wish I had a green thumb like you, I have no luck trying to grow veggies.

the plants of rebellion amuse me, but it may be time for a new dr

@TheHorse - So far, things have gone well for me with Kaiser, but I can understand why you are frustrated. Hope things go easier in the future.

Wow! You had to deal with an automated robot through the whole process? I think you need to change providers.

No, I get my medical through the VA. They are pretty good about not doing so. At least here at this clinic, anyway.