And the bad news is.........
By MARILYN
@Marilynda1225 (79708)
United States
March 6, 2017 12:42pm CST
The repairman came and went and the bad news is my washer can't be fixed. Not great news.
My machine is only 7 years old and now I have to buy a new one. What a bummer.
Seems that the basket (my machine is a front loader) has sheered off the metal doo-hickey that holds it in place and only one of the two parts needed are available. I never heard of such a thing but I guess it is what it is.
The basket that needs replacing is $700 but the other part isn't available so that leaves me no options.
Even at a $700 cost to fix it doesn't make sense and I guess I'll be out looking for a new washing machine sometime this week.
I'm trying to keep positive after hearing this but it's hard. I hate having to spend so much money on a new washing machine.
Anyone have any suggestions as to what brand I should look for? My current one is a Samsung. I doubt I want to get another Samsung after this becoming totally broken after only 7 years.
19 people like this
21 responses
@much2say (53959)
• Los Angeles, California
6 Mar 17
We inherited the working washer/dryer (Kenmore) we have with the house and as we were at the apartments previously, we've never had to buy our own.
So hard to believe the other part isn't available! But even if it were, I suppose at that point, for the price, you might as well get a new one. But with a new one, you won't have to worry about it breaking down - at least not for a long while.
6 people like this
@Marilynda1225 (79708)
• United States
6 Mar 17
It just doesn't seem logical to invest so much into a repair but it just makes me mad that something that isn't very old could be unrepairable
1 person likes this
@much2say (53959)
• Los Angeles, California
7 Mar 17
@Marilynda1225 It is odd . . . is there any way to get a second opinion?
@jstory07 (134458)
• Roseburg, Oregon
7 Mar 17
@Marilynda1225 Sometimes I think they make stuff so it will not last that long so they can make more by selling new ones.
1 person likes this
@Marilynda1225 (79708)
• United States
6 Mar 17
I hope your machines last a long time too. My last set lasted me for years and years but this is junk if it broke at 7 yrs
1 person likes this
@Juliaacv (48415)
• Canada
6 Mar 17
Our washing machine is a top loader and is an LG, and we just really like that machine so much.
The new ones use less water and therefore make more noise, and this one isn't that way.
Also, some of the newer ones lock when you start the cycle and you cannot open up the door to throw an additional item in, this one isn't that way either, and I open mine all of the time it seems.
Good luck with your decision.
2 people like this
@Marilynda1225 (79708)
• United States
6 Mar 17
This was my first front-loader but don't know if I'll get another. While it was in good working order it did s good job and was economical to run
1 person likes this
@AbbyGreenhill (45496)
• United States
6 Mar 17
I've had the Samsung for about 6 years and it is fine...but I also don't do as much laundry as you do! I don't think they make any appliance to last very long.
2 people like this
@AbbyGreenhill (45496)
• United States
6 Mar 17
@Marilynda1225 they would be out of business if they worked too many years
@Marilynda1225 (79708)
• United States
6 Mar 17
Back in the old days appliances lasted a lifetime. Not so much anymore
@andriaperry (116860)
• Anniston, Alabama
8 Mar 17
I always buy Kenmore, they last forever.
1 person likes this
@KrauseHome (36448)
• United States
7 Mar 17
Wow!! This would be rough. I know the ones we bought are guaranteed with a Warranty for 10 yrs so we only have just over 2 yrs left until they are 10 yrs. old. We got our Washer and Dryer set from Best Buy and got them when they were on sale. Nice thing there is pay attention to price sign on top. If it is the wrong sign they will honor it sold for price that is on their. Good Luck with your search.
1 person likes this
@scarlet_woman (23465)
• United States
7 Mar 17
if all it is is the basket clip-i'm sure that could be jury-rigged.i'd get another opinion.
@BelleStarr (61047)
• United States
9 Mar 17
I know that you already chose a Kenmore which means a Whirlpool. My dryer is a whirlpool and it is broken right now. I think these days I would have chosen a Speed Queen which makes a very industrial type machine.
@Tampa_girl7 (48929)
• United States
7 Mar 17
I wish I could recommend something to you. The one I have drives me nuts
@hostessman (11871)
• Tucson, Arizona
7 Mar 17
just get a metal tub and a wash board and go at it,just like the good old days
1 person likes this
@allen0187 (58444)
• Philippines
7 Mar 17
Sorry to hear about your washing machine. $700 to get it repaired seems a bit too steep. I guess you have no choice but the buy a new one.Good luck with your choice. I know Whirlpool is a good brand.
@silvermist (19702)
• India
7 Mar 17
@Marilynda1225 Though Samsung phones are good,these days whenever we contact Samsung service,they always want to replace parts.Till some days back the technicians used to' repair' machines.Now they just want us to buy costly parts.I think IFB is good.But I am not sure about the price.
@JudyEv (325759)
• Rockingham, Australia
7 Mar 17
I think nowadays items like this are programmed to self-destruct after a certain time. The manufacturers don't want them to last for years and years like the old ones.
@Morethanamom (1948)
• Canada
7 Mar 17
I have an LG front loader. So far the washer has done fine, and so has the matching dryer. We just had fuse issues last year.
@MarymargII (12422)
• Toronto, Ontario
7 Mar 17
Wow that is a little strange- no don't get another Samsung- stick with the old reliables like GE or even a Sears brand where there's a warranty.
