Yes! The internet is back up & running properly!
By Michelle
@infatuatedbby (95001)
United States
April 19, 2017 7:27pm CST
I am very happy with the internet technician that came out to fix our internet connection this evening. 
He was knowledgable and finished the job promptly. He provided us a brand new modem, as he said our previous one was at least 6 years old (which was true and at no additional cost either) and that should fix the inconsistent connection we've been facing. However, he will also double check the lines outside too just encase.
So far, the connection has been going smoothly. It's amazing to come across a technician that can fix the internet connection without any issues or trial/error - makes life so much easier. 
He was knowledgable and finished the job promptly. He provided us a brand new modem, as he said our previous one was at least 6 years old (which was true and at no additional cost either) and that should fix the inconsistent connection we've been facing. However, he will also double check the lines outside too just encase.
So far, the connection has been going smoothly. It's amazing to come across a technician that can fix the internet connection without any issues or trial/error - makes life so much easier. 21 people like this
25 responses
@moffittjc (118442)
• Gainesville, Florida
20 Apr 17
Whoa, I thought you had that problem fixed a while back! I hope the new modem solved your internet problem once and for all!
2 people like this
@infatuatedbby (95001)
• United States
20 Apr 17
The problem happened Friday!
I called yesterday and they made a time frame for today.
1 person likes this
@infatuatedbby (95001)
• United States
20 Apr 17
@moffittjc Hahha!
Yes the internet sucks here in general 
1 person likes this
@moffittjc (118442)
• Gainesville, Florida
20 Apr 17
@infatuatedbby Friday? You've been writing about your internet problems for the past 3 years! haha
1 person likes this
@sunrisefan (28524)
• Philippines
20 Apr 17
Enjoy your revitalized smooth internet connection, Ms. Michelle :)
2 people like this
@infatuatedbby (95001)
• United States
22 Apr 17
Thank you!! I sure am right now!!
1 person likes this
@sunrisefan (28524)
• Philippines
22 Apr 17
@infatuatedbby You're welcome, Ms. Michelle. Hope you'll be running fast now hehehe! Enjoy the coming weekend at your end :)
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
@sunrisefan Thank you! I hope you have a nice weekend. Internet connection is going well ~ thankfully!
1 person likes this
@ScribbledAdNauseum (104632)
• United States
20 Apr 17
I am glad you were able to find competent help.
When we had internet problems, it was the modem. We got a new one, as well as a signal extender (we had to pay for the extender but that's what the guy was initially coming out to hook up for us)...
We haven't always had good service. I was living somewhere else and the technician didn't know exactly what they were doing... it was annoying, but we did finally get it straightened out.
2 people like this
@infatuatedbby (95001)
• United States
20 Apr 17
I had my fair share of horrible technicians and I'm glad this one knew what he was doing.
Upon installation we have to pay for the modem. Then, after that if we have any problems, they will be happy to provide us new ones at no additional charge! You could buy one too if you'd like but they change it for free.
@infatuatedbby (95001)
• United States
20 Apr 17
@ScribbledAdNauseum
Yes the service is eh , okay! :) But if I get a good tech they know how to fix it properly!
I want to get that spectrum but they don't offer it here where I live yet
They have it down more south of me and my cousins said it works wonders!
1 person likes this
@ScribbledAdNauseum (104632)
• United States
20 Apr 17
@infatuatedbby That is a really nice company that does your internet! Great service definitely.
We've recently changed. We had TWC (time warner) but they've changed to Spectrum. Since I don't pay the bill, I don't know what all the changes entail...
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
@Courtlynn Have a good evening =)
1 person likes this
@infatuatedbby (95001)
• United States
20 Apr 17
It is! It's been down since Friday.
1 person likes this
@teamfreak16 (43421)
• Denver, Colorado
20 Apr 17
@infatuatedbby - That's a long wait. How were you on last night?
1 person likes this
@infatuatedbby (95001)
• United States
20 Apr 17
@teamfreak16 the internet worked but it wasn't constant. It's restart every like 15 minutes
1 person likes this
@infatuatedbby (95001)
• United States
20 Apr 17
Absolutely!
The last tech I had was not useful. Didn't fix the issue and wanted to go in each room to check the dial tone. No thank you, we didn't allow it and said it's fine.
1 person likes this
@infatuatedbby (95001)
• United States
23 Apr 17
@Lupita234 Yes, more qualified techs like him would be awesome =)
@infatuatedbby (95001)
• United States
22 Apr 17
It is definitely frustrating ~ it is now up & running properly. Thank you! Have a lovely weekend !!
@infatuatedbby (95001)
• United States
24 Apr 17
I had bad technicians in the past, this one was great! Internet still going faster than what we paid for too!
@infatuatedbby (95001)
• United States
20 Apr 17
So far it seems like the modem, router was the problem. We got a brand new one.
We got a brand new one.1 person likes this
@infatuatedbby (95001)
• United States
21 Apr 17
@LadyDuck Yes there is always latest technology that is better
1 person likes this
@LadyDuck (458091)
• Switzerland
21 Apr 17
@infatuatedbby I think that the old ones were not doing a good job with the modern faster service.
1 person likes this
@thislittlepennyearns (58134)
• Defuniak Springs, Florida
20 Apr 17
Glad your internet is cooperating and working better.
2 people like this
@Happy2BeMe (99399)
• Canada
20 Apr 17
Glad to hear that it is fixed and working good.
2 people like this
@infatuatedbby (95001)
• United States
20 Apr 17
I'm happy too! It's always nice to have working internet
1 person likes this
Enjoy it! @infatuatedbby (95001)
• United States
22 Apr 17
Always great news to have internet working properly!
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
@homebasedbobbie I am not sure. I have Uverse DSL
1 person likes this
@homebasedbobbie (1080)
•
21 Apr 17
@infatuatedbby Oh! They had fiber optic right? is yours a fiber one already?
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
I hope so too! so far so good Thank you! :)
1 person likes this
@1hopefulman (45123)
• Canada
21 Apr 17
That is great and hopefully everything will run smoothly from now on!
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
Yes!! So far so good ~ thanks =)
1 person likes this
@epiffanie (11326)
• Australia
21 Apr 17
Yes it's fantastic that there are people who know all about computers and internet ..lol ..or people like me would be lost ..
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
Yes it is wonderful there are people who love their job =)
@infatuatedbby (95001)
• United States
22 Apr 17
Yes! I am happy this time around to experience great service!!
@Iam_jauntyjen (4951)
•
20 Apr 17
it really sucks when the internet connection is acting up. I also had some internet issues few weeks ago. Glad that it is finally fixed.
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
Did you get yours fixed also? I'm glad that its fixed now too! :)
@Kuttu_007 (1940)
• India
21 Apr 17
Are u using Internet through fibre optics cable...
1 person likes this
@infatuatedbby (95001)
• United States
22 Apr 17
I'm not sure I have DSL U-Verse Internet
1 person likes this
