What if you are the eleventh person?
@Jackalyn (7559)
Oxford, England
April 21, 2017 9:31pm CST
Mum rang because she needed a call from the doctor about her leg and my Dad keeps having chest pains. He already saw a paramedic this week.
She cannot drive to the surgery and my Father is in a wheelchair. He cannot visit the surgery. The surgery know this.
They need a home visit.
Actually, all Mum was asking for was a phone call.
Nothing happened. No call for over 24 hours from the doctor. Then my Mum rang again.and complained.
Eventually the doctor called and explained they are only allowed to make ten telephone calls a day.
So if you are sick, you had better not be the eleventh person on the list that day whatever your problem is.
7 people like this
8 responses
@Hatley (163781)
• Garden Grove, California
22 Apr 17
thats the str strangest thing I have heard yet. my gest friend told me she had called her doctor about some problems amd left four messages.'she was comp laming that they did not call her too could her d octor have a restricgted number of phone calls too?
3 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
22 Apr 17
That is a mess. It seems there are no good places to live if you are sick and need medical attention.
3 people like this
@1creekgirl (40515)
• United States
22 Apr 17
That's ridiculous! That's no way to treat your patients.
2 people like this
@Poppylicious (11133)
•
22 Apr 17
Couldn't she have asked for a telephone consultation, rather than a phone call? That way, surely she gets a call at a designated time {well, between such a time and such a time}.
@Poppylicious (11133)
•
23 Apr 17
@Jackalyn Then you need to complain. If you've been offered a telephone consultation that's the same as an appointment and if they can't offer more than ten of these a day then they shouldn't be! Mum needs to write to the Practice Manager and make a complaint so it doesn't happen again.
@Mike197602 (15487)
• United Kingdom
22 Apr 17
I don't have a GP but have never heard of this policy
seems very strange.
seems very strange.
@chrissbergstrom (10767)
• Banks, Oregon
22 Apr 17
That sounds like a bad policy only ten calls?? And why would they say that.... I am sorry I hope things get better
