Why are images not successfully going in Mylot?

May 1, 2017 8:18pm CST
These days whenever I am writing anything in mylot, the moment I am attaching the image, it is not getting uploaded. I am getting the message there is runtime error. does anyone know what is the solution?
3 people like this
5 responses
• United States
2 May 17
I haven't tried posting pictures lately but could the size be too big?
1 person likes this
2 May 17
Thanks Michelle, I were posting similar size photos previously. This problem had started few days now.
1 person likes this
• United States
2 May 17
@sathviksouvik Oh I see, maybe I will write a post later and try to upload a photo.
2 May 17
@infatuatedbby Yes Michelle please try. If it works with you. It will work with me.
@responsiveme (14677)
• India
3 May 17
You need to make image smaller
3 May 17
Thanks ARM. Yes I will try to give smaller images in future.
@owlwings (39101)
• Cambridge, England
2 May 17
The most common reason for images not uploading is that the image file is larger than 3MB. The solution in that case is to reduce the file size of the image (I find that images with pixel dimensions of about 1000 x 800 are quite adequate for myLot and will always be well within the limit.) However, the runtime error suggests that your problem may instead be due to your Internet connection. Either you have a very low speed connection or the connection has a lot of 'jitter' - corrupt data packets which have to be resent many times before the upload is successful. In both cases, the server detects that the upload has taken too long to complete and returns an error.
2 May 17
Thanks for the elaborate answer. I will try your suggestions.
1 person likes this
@JolietJake (51111)
• United States
2 May 17
I would say you are trying to upload photos larger than 3 MB and it is too large.
2 May 17
Thanks JJ. I will try to upload smaller images.
@jstory07 (66134)
• Roseburg, Oregon
2 May 17
You can always go back later and add the picture.
2 May 17
Thanks Judy I am trying it but again I am getting the same message there is runtime error.