Stupidity Abounds

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I just read a post by @Corbin5 this morning and it reminded me how ridiculous things can get when your parents pass away and things need to be done. My dad passed away in 2000 from an inoperable cancerous brain tumor and my mom was a mess. She was sick as well and couldn't deal with the funeral arrangements and such. My older sister couldn't deal with it either. So it all fell to me. Before I could grieve I had things that had to be done. Thankfully I got it all together. 2 1/2 years later my mom passed away. Some time after that we had my parents estate and things like selling their house to get done. My older sister was the executor of the will being the oldest. As I said earlier she was a bit of a wimp and some of the things that needed to be done seemed to be beyond her ability to complete. The thing that sticks in my mind was one of my mom's credit cards that also had a yearly fee. My mom never kept a balance on that card but once a year she was charged the 45 dollar fee. So my sister called to cancel that card. And she got a run around. She had called several times and they told her because it wasn't her card she couldn't cancel it. What really!! So I told her give me the number and I will get that card canceled. So I called. The lady told me that it wasn't my card and my mom would have to cancel it. I had already told her my mom was deceased. Amazingly enough she again said my mom had to cancel that card. I was utterly dumbfounded. I asked her if she knew what deceased meant. She again said my mom had to cancel it. That's when I lost it. I told her that I was the executor of the will and the legal heir to my mom's estate and they could keep that card active if they wanted but they would never get the 45 dollar fee they charged. I also told her to invest in a dictionary to look up what deceased meant. I was furious. I'm pretty sure she has had someone in her family die and knew what the word meant. Finally I asked for a supervisor and she promptly canceled the card. Then to my total shock she asked me if I would like to rate the service I had just received. Well that was my in. I told her it was the worst service I had ever received in my life and they really need to teach their employees what the word " deceased" meant. Unbelievable. Image from pixabay