OMG exede internet officially has the worst customer service ever

@snowy22315 (52840)
United States
October 7, 2017 12:23pm CST
so it never fails that i get someone clueless. Today it took perhaps 30 minutes to explain I wanted to divide my payment on two separate credit cards, one being my regular payment method. I can't do this online, because their bill never comes out until the day of, you never know exactly how much it will be, and I doubt they would let me do it online, They would just charge my regular payment method. Then I asked about my IP address as I am getting the message when I set up my printer it is not configured correctly,,and of course the guy said I needed to contact the router company which I am not sure is correct...but of course he kept me on hold forever, while he checked it out. The internet isn't bad when I have all my bandwidth..but I have never worked with a company who had worse customer service honestly. I don't like to complain..but they are the pits. Who has the worst customer service in your opinion?
5 people like this
6 responses
@Corbin5 (116270)
• United States
7 Oct 17
Well, for us, I think it was DISH TV. Never easy to get customer service to solve a problem.
2 people like this
@snowy22315 (52840)
• United States
7 Oct 17
i have dish too..lucky me lol
1 person likes this
@Corbin5 (116270)
• United States
7 Oct 17
1 person likes this
@Tina30219 (35755)
• Onaway, Michigan
7 Oct 17
I agree they stink as far as customer service goes.
1 person likes this
@snowy22315 (52840)
• United States
7 Oct 17
1 person likes this
@Tina30219 (35755)
• Onaway, Michigan
7 Oct 17
@snowy22315 I agree we have to keep them because that is all that is available where we live which sucks
1 person likes this
@snowy22315 (52840)
• United States
7 Oct 17
@Tina30219 The only thing I like about exede is their late night free zone..that is a perk..but other than that..holds nose..
@just4him (127235)
• Green Bay, Wisconsin
7 Oct 17
I'm sorry you had such poor customer service. In my opinion - AT&T.
1 person likes this
@snowy22315 (52840)
• United States
8 Oct 17
I haven't had At&T for years.
1 person likes this
@just4him (127235)
• Green Bay, Wisconsin
8 Oct 17
@snowy22315 You don't want to try them again either.
• United States
7 Oct 17
It is infuriating isnt it Here it is Xfinity.
1 person likes this
@snowy22315 (52840)
• United States
7 Oct 17
Nothing routine should take so long!
1 person likes this
• United States
7 Oct 17
@snowy22315 No it should not the fools. Sorry that is happening Snowy.
@Courtlynn (55302)
• United States
7 Oct 17
Hmm.. sorry you had bad customer service
1 person likes this
@snowy22315 (52840)
• United States
7 Oct 17
So am I
1 person likes this
@andriaperry (58834)
• United States
7 Oct 17
The local here. I will never use them again.
1 person likes this
@snowy22315 (52840)
• United States
7 Oct 17
yuk...sadly one of few providers for this area,