I just went off on the appliance guy

@NJChicaa (29902)
United States
December 5, 2017 3:06pm CST
Last week they were supposed to deliver and install the new dishwasher but they couldn't come after 2 pm on the day that they would be in this area. Fine. Today they call and tell me that they will be around tomorrow but that they will be here in the morning. Seems that the OTHER customer needs them to be there before 12. I said that wouldn't work because I am not available until after 2 and the guy starts to say that they will be back in the area next Thursday. I LOST it. I totally freaked out on him. I never act like that but I totally bugged out. It has been 3 months without a working dishwasher. These people are contracted by Whirlpool to deliver and install their products and they are trying to push me off for a THIRD week when they will just tell me that they won't be able to do it after 2pm again? Oh no. I even threatened to call Whirlpool and complain. The guy said that he will be calling me back shortly. He'd better or it is ON.
11 people like this
9 responses
• United States
5 Dec
I don't blame you for being mad. Whirlpool needs to hire better deliverers. Maybe, you should call the corporate office to complain.
5 people like this
@NJChicaa (29902)
• United States
6 Dec
I made a point to remind them that they are paid by Whirlpool to deliver and install this stuff. They are under contract. They don't get to just push off the customers until whenever.
5 people like this
• United States
6 Dec
@NJChicaa I hope it's resolved soon.
3 people like this
• United States
6 Dec
@NJChicaa I hope it's resolved soon.
2 people like this
@JohnRoberts (41316)
• Los Angeles, California
5 Dec
I am surprised you haven't torn your hair out over this.
5 people like this
@NJChicaa (29902)
• United States
5 Dec
I legit just had to take an EXTRA anti-anxiety pill.
3 people like this
@much2say (35427)
• United States
5 Dec
I would be too. Once they schedule the time, they really should keep that time. I can understand having to change that when something comes up on their side - but only once. That's just not cool to push you back again and again - not only do you have a schedule too, but you need your dishwasher too!
4 people like this
@NJChicaa (29902)
• United States
6 Dec
This whole thing has been a nightmare.
2 people like this
@kobesbuddy (19713)
• East Tawas, Michigan
5 Dec
Talk about procrastination! If you bought a darn dishwasher, they need to deliver the appliance, now!:(
3 people like this
@NJChicaa (29902)
• United States
6 Dec
This is a free replacement from KitchenAid/Whirlpool for one that malfunctioned on Sept 11 and could have burned down my house.
2 people like this
@kobesbuddy (19713)
• East Tawas, Michigan
6 Dec
@NJChicaa That is ridiculous, they should be in a hurry to ship you a new dishwasher! Don't they even care about you, as their customer?
2 people like this
@NJChicaa (29902)
• United States
6 Dec
@kobesbuddy This has been ongoing for 3 months now.
1 person likes this
@Tina30219 (26316)
• Onaway, Michigan
5 Dec
I hope they call back and say they will be coming soon to put it in if not I would call whirlpool on them.
3 people like this
@NJChicaa (29902)
• United States
6 Dec
They are coming Saturday morning.
1 person likes this
@Tina30219 (26316)
• Onaway, Michigan
6 Dec
@NJChicaa That’s good.
1 person likes this
@Happy2BeMe (70083)
• Canada
5 Dec
I know by now you are extremely frustrated. I hope they get it done for you soon. It has been way beyond ridiculous, its no wonder you finally lost it.
3 people like this
@NJChicaa (29902)
• United States
6 Dec
They are coming on Saturday morning.
2 people like this
@Happy2BeMe (70083)
• Canada
6 Dec
@NJChicaa oh good! its about time!
1 person likes this
@KristenH (20511)
• Cuyahoga Falls, Ohio
5 Dec
Oh my. I hope he calls you back and your dishwasher is working better.
2 people like this
@NJChicaa (29902)
• United States
6 Dec
I legit will cry when I do my first load of dishes again.
2 people like this
@KristenH (20511)
• Cuyahoga Falls, Ohio
6 Dec
@NJChicaa The only thing that I contact my maintenance about for my dishwasher--the spray arms keeps coming off the tray. So I got a new one on Monday.
1 person likes this
@NJChicaa (29902)
• United States
6 Dec
@KristenH good for you!
1 person likes this
@LoriAMoore (10165)
• United States
6 Dec
They deserve it. Their service has been unacceptable!
1 person likes this
@NJChicaa (29902)
• United States
6 Dec
I know.
1 person likes this
@LeaPea2417 (15448)
• Toccoa, Georgia
6 Dec
I understand how you feel. I would be very mad too.