What a Concept!

@Juliaacv (28807)
Canada
December 8, 2017 7:09am CST
Yesterday in the out patient day surgery department both my husband as well as myself got our instructions. Yes, he did too! When I registered he was given a tracking number for me. It made me feel like a package. We began in the out patient day surgery department, and when I was wheeled to the OR, he was escorted to the first stop along the way. He had to register with the volunteer in the OR waiting room. She explained that there were 4 monitors in various areas of the hospital that would allow him to track my progress. And each time that I moved from 1 department to another, the colour of underline under my number on the screen would change. It kept him on his toes, and it was quite a smart concept. Of course it didn't stop me from asking for him in the recovery department-which I knew fully well they couldn't bring him in, but the alternative, was changing my status, which they were able to do! And they scan your bracelet every time you move, just like a box on the line.
18 people like this
18 responses
@JolietJake (49766)
• United States
8 Dec
*mental image of long conveyor belt with patients on it*
8 people like this
@Juliaacv (28807)
• Canada
8 Dec
pretty much......such a warm comforting feeling when your gov't handles the healthcare isn't it?
4 people like this
@Happy2BeMe (73887)
• Canada
8 Dec
That is quite the process but makes it easier for the family members to know what is going on and they keep track of where you are at, at all times. When I had my surgery they brought my fiance into the recovery room for a minute. I barely remember him being there but they said it was a comfort for me to know he was there as soon as I woke up if only for a few minutes.
6 people like this
@Juliaacv (28807)
• Canada
8 Dec
I just made it known to the recovery nurse that I wanted my husband, and after I asked for the bathroom, she knew that I new the routine to get out of that department and she sent me along my way.
3 people like this
@Corbin5 (99465)
• United States
8 Dec
They do that here too. Always nice to be on one's toes when a friend or family member is having a procedure. I enjoy the coffee and pastries provided while waiting as I keep an eye on the pager they give me and the monitor.
3 people like this
@Juliaacv (28807)
• Canada
8 Dec
You're hospitals sound like they offer more then ours do. We get a card with a number on that you check the patient's status, there are no pagers, no coffee and pastries unless you go to the cafeteria and buy them. With the timing of my procedure, my husband had to slip to the cafeteria for his lunch.
2 people like this
@Corbin5 (99465)
• United States
8 Dec
@Juliaacv They really do a great job at making those waiting well-informed and comfortable at all times.
2 people like this
@Platespinner (16530)
• Winston Salem, North Carolina
8 Dec
Hopefully the system keeps them from making mistakes.
3 people like this
@Juliaacv (28807)
• Canada
8 Dec
From making mistakes and also for preserving everyone's confidentiality.
2 people like this
@LadyDuck (146740)
• Switzerland
8 Dec
I know we feel like postal parcels, but it's a good system to keep track of where the patient is.
2 people like this
@Juliaacv (28807)
• Canada
8 Dec
It does maintain confidentiality.
1 person likes this
@LadyDuck (146740)
• Switzerland
8 Dec
@Juliaacv Absolutely and this is something we appreciate.
1 person likes this
@Morleyhunt (19539)
• Canada
8 Dec
Last time I was I. The hospital for some outpatient treatment (last December) I felt that it was so impersonal...I could not even let them know I was there until I went to the machine (that wasn't working properly) get a number (like at a meat counter) there was no one else in line....the instant the number was in my hand...they called #?. I wasn't impressed.
2 people like this
@Juliaacv (28807)
• Canada
8 Dec
The hospital in the town near where we used to live used that same system. It wasn't very effective in maintaining confidentiality. London has it nailed down, they show you a paper with your signature on it and they ask if that is your signature, name and DOB. You do not repeat it, nor do they. I appreciated that.
2 people like this
@Morleyhunt (19539)
• Canada
8 Dec
@Juliaacv this was a new...state of the art...hospital.
1 person likes this
@Susan2015 (20143)
• United States
8 Dec
At least he knew what was going on every step of the way. They give out the beepers here to whoever comes with the patient just in case someone goes to the cafeteria, etc. At least that's what they used to do a couple years ago.
2 people like this
@Juliaacv (28807)
• Canada
8 Dec
They actually had a monitor that he could track me on in the cafeteria, because as soon as they moved me to the OR he had to go and get lunch so that he was upstairs for when I finished.
1 person likes this
@MALUSE (37772)
• Germany
8 Dec
Better an over-organised hospital like this than one in which the patients are neglected.
2 people like this
@Juliaacv (28807)
• Canada
8 Dec
Agreed.
@sallypup (26260)
• Moses Lake, Washington
8 Dec
Your description reminds me of the times I have been in the airport, waiting for my plane to arrive. I hope you are doing well today.
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
Thanks, I do feel better today, but I have a long ways to go.
1 person likes this
@sallypup (26260)
• Moses Lake, Washington
8 Dec
@Juliaacv I'm glad that you are at least better.
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
@sallypup Thank you.
1 person likes this
@peachpurple (12355)
• Malaysia
8 Dec
Hope that everything went well today
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
It was actually yesterday, but yes, it went well. Now I am resting and rehydrating.
1 person likes this
@peachpurple (12355)
• Malaysia
9 Dec
@Juliaacv good to hear that
1 person likes this
• Jacksonville, Florida
8 Dec
That's neat and a good way for family members to know what's going on without having to ask everyone that comes into the waiting room like we have had to do in the past.
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
This is a teaching hospital, and there are a lot of staff, but they are there learning and instructing not running errands to go see how so-and-so is.
1 person likes this
• Jacksonville, Florida
8 Dec
@Juliaacv Yeah, that's a great new idea! I wish they would do it everywhere.
1 person likes this
@Courtlynn (66303)
• United States
8 Dec
Oh wow. I wonder if our hospital does that too
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
It helped take the strain off of wondering for him.
1 person likes this
@Courtlynn (66303)
• United States
8 Dec
@Juliaacv oh I'm sure!
1 person likes this
• United States
8 Dec
That is quite a concept but I think it's less stressful for a family member when they can track the patients progress. I had to laugh though when you said you felt like a package. Now we all know how our packages feel through the shipping process
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
And the nurses kept on scanning my bracelet-it was so strange, especially at this time of the year.
@Tampa_girl7 (24886)
• United States
8 Dec
That sounds so futuristic
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
Scanning a barcode on your bracelet is futuristic and quite effective.
@paigea (21756)
• Canada
8 Dec
Sounds helpful. And frees staff up from constant questions
1 person likes this
@Juliaacv (28807)
• Canada
8 Dec
That's right, and they are always complaining about how short staffed they are to begin with.
1 person likes this
@andriaperry (46057)
• United States
9 Dec
Yes they do that here as well, I have watche the screen many times when I would be with Tony or someone else getting surgery, now that I hink about it, it is like a package
1 person likes this
@JudyEv (118536)
• Bunbury, Australia
9 Dec
At least you weren't delivered back to him in a cardboard box with stamps all over it.
1 person likes this
@PatZAnthony (12344)
• Charlotte, North Carolina
8 Dec
Life has really changed hasn't it?
1 person likes this