Amazon Delivery at 10:33 PM ........

United States
December 16, 2017 2:58pm CST
Do you see anything wrong the photo attached? Amazon delivered paint markers that I bought for my nephew at what time? Yes, that is correct at -- 10:33 PM. That is a very unacceptable time. Not even family/friends drop by unexpectedly at that time. I have been getting late delivery times but not this late. I contacted Amazon asking what are their delivery business hours are and the chat representative told me 10 AM - 8PM. Well, I asked the chat representative how would she feel about a delivery to your home at 10:33 PM. She agreed with my concern and escalated my issue - I will hear back with a response in 2 to 3 business days. How would you feel if you received a delivery to your house at 10:33 PM? Luckily, it was just these paint markers - had it been something more expensive I would be upset.
20 people like this
24 responses
@sharon6345 (121986)
• United States
16 Dec
I am sorry you were disturbed at that time. My post man can deliver any hour as long as it's put in my hand. I don't want my package left at the door. But you are not up around the clock like me. I do understand though.
5 people like this
• United States
16 Dec
The post office is not seen after 5PM here. This was from Amazon delivery Fed Ex and UPS delivers later than usual too. I've got one near 9PM once. Do they deliver late there?
@yukimori (9040)
• United States
16 Dec
Huh, I was going to say that it seems more like an issue with the carrier than Amazon, but that was delivered directly by Amazon. I know the holidays are crazy but what reasonable person would want to have their packages delivered that late? Glad they're escalating the issue. Amazon's usually really good about those things, so you should hear back pretty soon. Maybe they need to hire a few more delivery drivers to ensure everything's delivered at a reasonable time? I dunno. Something's gotta change, though... or maybe they can offer night owls the option to sign up for later deliveries if they choose?
3 people like this
• United States
17 Dec
Yes, shipped and fulfilled by Amazon. Not Amazon’s fault at all. I’m not sure who the carrier was but it’s on Amazon’s behalf. Even though I have Amazon Prime, and it’s 2 day delivery sometimes t doesn’t get it in 2 Days, but I don’t mind. I would rather have the delivery done at a reasonable time of the day. Just recently I read UPS employee delivered an iPhone. Hour later, he stole it.
1 person likes this
@DaddyEvil (24028)
• Aurora, Missouri
23 Dec
@infatuatedbby Am I reading that correctly, Michelle? The UPS driver stole the iPhone he'd just delivered? I gotta see if I can find that story!
@DaddyEvil (24028)
• Aurora, Missouri
23 Dec
Long time, no see, Yuki! I hope you and your family are doing well! Merry Christmas and Happy New Year!
1 person likes this
@Courtlynn (64470)
• United States
17 Dec
I'm up that time of night so really wouldn't care. But I know that's too late for many
3 people like this
• United States
17 Dec
That would be really scary to get a knock late at night though. I am still awake but I don't think that's a reasonable time for a delivery.
1 person likes this
@Courtlynn (64470)
• United States
17 Dec
@infatuatedbby we have had friends and family show up at all hours before midnight. But everyone is different
1 person likes this
• United States
18 Dec
@Courtlynn Oh yes, everyone is different. But if someones heading over they'll call or text.
1 person likes this
@AmbiePam (48681)
• United States
16 Dec
That is downright odd. And since I live in an apartment complex I would be wondering about that decision.
3 people like this
• United States
17 Dec
Do they deliver to your door or, to the mail boxes?
3 people like this
@Corbin5 (103333)
• United States
16 Dec
I think during the holiday season, Amazon's normal delivery times have been thrown out the window. 10:30 p.m. is a ridiculous time to make a delivery to a home.
3 people like this
• United States
16 Dec
I didn't like 8:30-9PM delivery, but would take it since they're overwhelmed with deliveries. But 10:30 PM, that is not right!
2 people like this
@teamfreak16 (40936)
• Colorado Springs, Colorado
16 Dec
I probably would find it odd, mostly.
2 people like this
• United States
17 Dec
Yes, odd right ? Who delivers at that time. If I heard someone to the door at that time, I’d be spooked!
2 people like this
@teamfreak16 (40936)
• Colorado Springs, Colorado
17 Dec
@infatuatedbby - I wonder if he realizes that he could get shot or something delivering to the wrong house so late.
1 person likes this
• United States
17 Dec
@teamfreak16 Exactly or who knows what could happen, right? If it's a he. Could be a she too! I don't know what they're doing out delivering so late.
1 person likes this
@Srbageldog (8379)
• United States
17 Dec
Most people would not open their door at that time and they would not think to check for any packages left outside that late at night, which puts your order at risk of being stolen.
2 people like this
• United States
17 Dec
The package was not anything expensive, it was only $7 bucks paint markers - but had it been something of larger value, I would be very upset. Regardless, of price it is the principal applied. That is not right to delivery so late and not only does it give a risk of being stolen but who will open the door at 10:30 PM at night.. I don't know anyone who would. Or, if people are sleeping and thinking its an emergency or have little ones in bed.
1 person likes this
• United States
17 Dec
@infatuatedbby I won't answer the door that late at night unless I am expecting somebody. (I won't answer the door, period, unless I'm expecting somebody, though.) It seems like a safety risk to open the door to an unknown person late at night. I have had delivery drivers just leave computers and other expensive electronics outside my door without having me sign for them, and that always upsets me. But regardless, the driver had no way of knowing what was in the package, and people will steal anything if given the chance. I don't think it's smart for them to be delivering things that late at night.
1 person likes this
• United States
17 Dec
@Srbageldog Same here. I don't answer the door regardless. If someone is outside they'll call or text. But, if I am expecting something with a signature confirmation, someone is always home and I'll flag the person home to be nearby just encase. Not to mention, due to the overwhelming packages not all of these delivery companies are driving marked cars either. Some are driving in rental trucks that says U-Haul or Enterprise (for where I'm at) so that's not quite safe either.
1 person likes this
@sjvg1976 (18379)
• Delhi, India
17 Dec
I won't accept anything at this time. May be they are having lots of pending deliveries so clearing them by doing over time.
2 people like this
• United States
17 Dec
Obviously I would never open the door at that time, that is very dangerous!
2 people like this
@sjvg1976 (18379)
• Delhi, India
17 Dec
@infatuatedbby yes it would be.
2 people like this
@Madshadi (8937)
• Brussels, Belgium
16 Dec
If their policy states that delivery is until 8pm then it must be the fault of the delivery guy. I would be upset too.
2 people like this
• United States
16 Dec
I don't know their delivery policy, so I asked them - what is their policy. She told me 10 AM to 8PM.
1 person likes this
• Ponce De Leon, Florida
17 Dec
It's Christmas though, extended times..I don't see why you're so upset about a late delivery.
1 person likes this
• United States
17 Dec
Is it something you would have to sign for? Or are you in an area where the package could not safely stay outside during the night? I had to contact amazon about something and they gave me a $10.00 credit for my troubles.
2 people like this
• United States
17 Dec
No, did not have to sign for it. It was just a $7 paint marker item. I would never open the door that late! That was really sweet of Amazon to give you $10.00 credit for your troubles!
@DaddyEvil (24028)
• Aurora, Missouri
19 Dec
Honestly, it would depend on how badly I needed the item and if it was approaching the deadline for me to use the item in the way I wanted. If it was for a Christmas gift and Christmas was fast approaching, I'd probably call Amazon and THANK them for getting my delivery to me, no matter what time of the day or night. It all is in the perspective of the recipient of the package. *shrug!*
1 person likes this
• United States
19 Dec
Nope just markers, $7 package. I don't want anyone coming to my house that late. And why were they out late to begin with?!
1 person likes this
@DaddyEvil (24028)
• Aurora, Missouri
23 Dec
@infatuatedbby I see. Maybe the person just down the street from you just received the package they HAD to have by the next morning, so the driver decided to take care of the other package for your street while he was so close? IDK otherwise. I would wonder about such a late delivery, myself. WAIT! Are you saying that IF I was vacationing somewhere fairly close to your home and my car broke down in the street in front of your house, you wouldn't welcome me in out of the cold while waiting for the tow truck to arrive? (You KNOW I'm teasing you! )
1 person likes this
@DaddyEvil (24028)
• Aurora, Missouri
24 Dec
@infatuatedbby Uhm... please remind me not to visit your part of the United States, Michelle! Nothing goes in there and I aim to keep it that way! A tow truck is WAY too big to be comfortable or fun, no matter who you are!
1 person likes this
@YrNemo (11824)
17 Dec
Have never received anything that late ever. Staff at Amazon working really hard aren't they!
1 person likes this
• United States
17 Dec
They should not be working out that late! Too much risk!
1 person likes this
@YrNemo (11824)
17 Dec
@infatuatedbby You are right too. Your comment suddenly reminded me of a case, a young woman was in a process of answering her front doorbell late that night when she got shot in the face and chest through the door. The police never could find out who killed her. (And I thought bullets couldn't pass through doors!)
1 person likes this
• United States
18 Dec
@YrNemo Oh my gosh that is so scary. Oh yes, definitely bullets can pass through doors. Unless someone has a bullet proof door! I hope they find her murder. That is very sad.
1 person likes this
@shaggin (36676)
• United States
17 Dec
I am not even wake most nights that late. I would have done the same thing as you and contacted Amazon to report it. I am glad it arrived safely but no way should they be going to someone’s house so late. If I heard that in my sleep I would have been worried sick.
1 person likes this
• United States
17 Dec
I am still awake at that time but no way was I opening the door. Neither did my fiancé open the door to check. He looked outside and didn't see anything, until the next morning there was a package on the floor. It was really small in a standard 8 x 11 padded envelope, I ordered paint markers for my nephew. But the overall principle, they should not be delivering late at night. Had it been a bad neighborhood, or who knows - what if people are asleep for work, or have kids sleeping, older folks can be startled not only that, but we were startled too!
1 person likes this
@shaggin (36676)
• United States
17 Dec
@infatuatedbby exactly it was just too late. I imagine the person was running late and worried he would get in trouble if it wasn’t delivered within the two days but not he will be in trouble for delivering it past hours.
1 person likes this
• United States
18 Dec
@shaggin Yes that is probably the case but I would think to myself about my safety also. Amazon is a big company they can deal with it if people are disappointed with their delays.
1 person likes this
@JustBhem (32841)
• Davao, Philippines
17 Dec
I wouldn't be expecting any deliveries during those times. Is it rude there?
1 person likes this
• United States
17 Dec
Yes, not a reasonably time to deliver anything. At night you will see pizza deliveries and that's pretty much it. Because all delivery facilities are closed before 8PM.
1 person likes this
@JustBhem (32841)
• Davao, Philippines
17 Dec
@infatuatedbby Yes, and some pizza bar is open 24/7. So it's okay.
1 person likes this
• United States
18 Dec
@JustBhem I don't know of any pizza places open 24/7, just until midnight but they do make deliveries late at night if you request / buy from there. I've never bought pizza after 8pm
1 person likes this
@toniganzon (49185)
• Philippines
17 Dec
Now that's really odd. Delivery hours here are usually 9am to 8pm.
1 person likes this
• United States
17 Dec
That is a reasonably time frame.
1 person likes this
@toniganzon (49185)
• Philippines
19 Dec
1 person likes this
@Hatley (164670)
• Garden Grove, California
24 Dec
I ref use to answer the doo that lat even here in hte ret irement center. come a a egulartime.
1 person likes this
• United States
24 Dec
Yeah that is a late time to come by.
@jstory07 (66160)
• Roseburg, Oregon
18 Dec
That is really late for delivery.
1 person likes this
• United States
18 Dec
It sure was, right!
@thelme55 (14348)
• Germany
17 Dec
That is indeed too late and I have to go down as the front door would be locked already. We live in the 1st floor.
1 person likes this
• United States
18 Dec
Yep it is not a reasonable time to deliver packages.
1 person likes this
• Ponce De Leon, Florida
17 Dec
I would be fine with it. We get deliveries as late as 945.
1 person likes this
• United States
17 Dec
That’s pretty late! I don’t think it’s a reasonable time though, 9 latest if that’s the last option.
@rina110383 (24135)
16 Dec
I hate being disturbed at such time. They have all the hours during the day time to do the delivery. Weird. They prefer working at night and bothering people.
1 person likes this
• United States
17 Dec
I don’t know of any delivery service going at that time! Just pizza delivery.
1 person likes this