Truth is Stranger Than Fiction....New Dentures

@Morleyhunt (21585)
Canada
January 16, 2018 7:51pm CST
My father is in a nursing home. He has been living there for two months. One of the services we could access was a denturist. We felt this was necessary as my father has had his dentures for 30 years. No adjustments have ever been made and he keeps losing them....they fall out from time to time. It sounds much funnier than it is (I'll laugh about this someday!) The denturist came to see him....for a consultation and we asked if we could get an estimate on what new dentures would entail....time and cost. A week later, the home called to say that the denturist would be in that day....I was there until lunch time...no denturist appeared and I went home.... Later that same day, the denturist did come to see him ( as he was sitting down to lunch) and took an impression....my sister received an invoice for almost $3,000. She thought at first it was an estimate and called them (after hours) and told them to hold off on the new dentures so we could discuss how to proceed, The next morning...a phone call told her that the dentures were already being made...we could not cancel them..... Less than a week later the denturist showed up (again at lunch time), shoved the new teeth into his mouth and when he said they hurt.....they told him he would get used to them. Two days later he wasn't wearing his new teeth or his old teeth because of pain.... Today....he was away at an outing and when he returned the nurse informed him that the denturist had been in and made the adjustments to his teeth. How is any of this possible? I have dentures. It took several weeks(months) with multiple impressions and fittings before the new teeth were fine tuned. This sounds like the ultimate money grab....tomorrow I will be looking into this.
17 people like this
19 responses
@JudyEv (323672)
• Rockingham, Australia
17 Jan 18
Sounds very fishy to me too. A bit like the hearing aid specialist my brother-in-law saw when he wasn't happy with his hearing aids. She clapped her hands, asked if he could hear it and, when he said yes, then said there wasn't anything wrong with them. The mind boggles. They really take people for fools sometimes.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
This just doesn't sound like it's legit. It I made this story up most would not believe me....there will be a sequel later today!
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
@JudyEv but my momma didn't raise no fools....we aren't going to let them get away with this.
2 people like this
@JudyEv (323672)
• Rockingham, Australia
17 Jan 18
@Morleyhunt I agree completely. I think the guy is trying to dupe your father.
@Tampa_girl7 (48855)
• United States
17 Jan 18
That's just plain crazy I hope that you can get to the bottom of it.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
We are shaking our collective heads. We can't all just drop everything to look into this...but it looks like someone might need to pursue this from a legal standpoint.
@shaggin (71573)
• United States
17 Jan 18
I feel angry reading this I feel your father was taken advtange of because you can't be around 24-7 to make sure people treat him fairly like he deserves!
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
You aren't the only one....it makes me angry to think of how many others they mig be scamming as well.
1 person likes this
@jstory07 (133754)
• Roseburg, Oregon
17 Jan 18
That does sound like a money grab. I hope you did not pay for them up front.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
Oh...they are paid for...they needed a credit card number before they would even visit dad. I will be rattling a few cages tomorrow....my sister will also be making a few phone calls.
2 people like this
@LadyDuck (454979)
• Switzerland
17 Jan 18
This sound a lot like a scam, I wonder if he used dentures made for someone else. Investigate about this matter.
@LadyDuck (454979)
• Switzerland
17 Jan 18
@Morleyhunt This is absolutely not possible.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
@LadyDuck that's my feelings exactly. I have dentures...I know what is involved in getting a good fit.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
I can't understand how they can produce dentures this quickly and then adjust them without him even being there.
1 person likes this
@andriaperry (116876)
• Anniston, Alabama
17 Jan 18
I would most certain call and tell them if they do not fix his dentures you will turn him into the state board for dentist, whatever they call that. That your father being in pain is unacceptable.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
I will find out where I need to go to pursue this matter. I might call a friend who is a lawyer and find out what his take is on it. He has been helpful in the past.
• China
17 Jan 18
They went too far! I bet they didn't begin to make the the dentures when your sister informed them about holding off on the new dentures.Leaving aside it,at that price,you should get your money's worth, however the dentures are roughly made to such an extent that your father totally couldn't wear them !
• China
18 Jan 18
@Morleyhunt Hope thing will work out fine!
@Morleyhunt (21585)
• Canada
17 Jan 18
I will be visiting my fathe today. I will try to get his perspective and then take it up with staff. You can expect an update later today...
1 person likes this
@Morleyhunt (21585)
• Canada
18 Jan 18
@changjiangzhibin89 we are certainly hoping so.
1 person likes this
@bagarad (14283)
• Paso Robles, California
25 Jan 18
I can't help but wonder what sort of kickback the home gets on these dentures. Sounds like a scam to me.
@Morleyhunt (21585)
• Canada
25 Jan 18
The home gets nothing...now they are also looking into this. Is this an isolated incident? Or ongoing?
1 person likes this
@bagarad (14283)
• Paso Robles, California
26 Jan 18
@Morleyhunt It would be interesting to find out.
@yugocean (9975)
• India
17 Jan 18
This has becoming money making instead of dental service.
@yugocean (9975)
• India
18 Jan 18
@Morleyhunt Better if people inform others and give reputation to hospitals/clinics/nursing homes.
@Morleyhunt (21585)
• Canada
18 Jan 18
@yugocean we are looking into the matter. They know we aren't happy with how this has been handled.
1 person likes this
@Morleyhunt (21585)
• Canada
18 Jan 18
It sure sounds like a money grab...but we'll wait until we have all the information.
1 person likes this
@Juliaacv (48235)
• Canada
17 Jan 18
Something sounds fishy there I would be getting to the bottom of this too. Who authorized the denturist to go thru with making them, it doesn't sound like anyone did.
@Juliaacv (48235)
• Canada
17 Jan 18
@Morleyhunt That's very unethical and underhanded.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
Apparently our asking the denturist to give us an estimate was taken as approval to proceed. Not in by book!
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
@Juliaacv we are going to shine a very bright light on their underhanded practice.
1 person likes this
@jaboUK (64363)
• United Kingdom
17 Jan 18
That's awful, I hope you are able to sort things out.
@jaboUK (64363)
• United Kingdom
18 Jan 18
@Morleyhunt Should be interesting.
1 person likes this
@Morleyhunt (21585)
• Canada
17 Jan 18
I will be postings today's findings later this evening. I need to finish processing...watch for Adventures in Dentures!
1 person likes this
@MALUSE (69428)
• Germany
17 Jan 18
You should talk to the person who called this denturist and tell them that you have the suspicion that the whole procedure is not kosher. They should not invite this person again. Then there may be a place where you can complain officially. In Germany, this would be possible. You can also contact a dentist you know and ask how to proceed. The question is if you should pay the price at all.
@Morleyhunt (21585)
• Canada
18 Jan 18
We are pursuing it. I've spoken to staff....an update should be posted shortly.
@nanette64 (20368)
• Fairfield, Texas
17 Jan 18
What a crock @Morleyhunt . I'd be tearing them a new one. I hate my dentures and had to pay out of pocket because my insurance wouldn't even cover the extractions. $190 per tooth for removal (10) plus $1200 for the bottom denture alone.
@Morleyhunt (21585)
• Canada
18 Jan 18
I've worn dentures for almost 40 years. It's not the cost, but the shoddy treatment that is an issue. I will be posting a new discussion shortly with an update on whT I learned today.
1 person likes this
17 Jan 18
Yes ..sounds like money grab . I had never visited any denturist . I hope you are well there.
@Morleyhunt (21585)
• Canada
17 Jan 18
I'll find out later today what course of action we need to take.
1 person likes this
• United States
17 Jan 18
chances are the home is okaying this-even tho they're supposed to ask first.. my grandma managed to throw hers out somehow once and they kept bugging us about.
@Morleyhunt (21585)
• Canada
17 Jan 18
I doubt the home is okay with this...but if no one draws it to their attention it could slide through. We intend to put it in their faces...no ignoring it and hoping that it will go away!
1 person likes this
@allen0187 (58447)
• Philippines
17 Jan 18
Hope this is sorted out soon. Sounds like they are trying to pull a fast one on you.
@Morleyhunt (21585)
• Canada
17 Jan 18
I'll be there this morning...I plan to rattle a few cages...we'll see what happens next.
1 person likes this
@prashu228 (37524)
• India
17 Jan 18
ohh thats bad on their part, these its about money grabbing.
@Morleyhunt (21585)
• Canada
17 Jan 18
Sounds very much like a money grab...we intend to stop it...
1 person likes this
• Eugene, Oregon
17 Jan 18
This guy sounds like a fraud and I hope that you nail him.
@Morleyhunt (21585)
• Canada
17 Jan 18
I intend to...more to follow after I've been to see my father and talk to staff at the nursing home.
@Telynor (1763)
• United States
17 Jan 18
Do look into that. It does sound someone is trying to pull a fast one there. It sounds very fishy, especially the non-cancellation part.
@Morleyhunt (21585)
• Canada
17 Jan 18
We will pursue this. The more of us that get annoyed the more input to shove this unethical practice.