Truth is Stranger Than Fiction....New Dentures
By Morley Hunt
January 16, 2018 7:51pm CST
My father is in a nursing home. He has been living there for two months. One of the services we could access was a denturist. We felt this was necessary as my father has had his dentures for 30 years. No adjustments have ever been made and he keeps losing them....they fall out from time to time. It sounds much funnier than it is (I'll laugh about this someday!) The denturist came to see him....for a consultation and we asked if we could get an estimate on what new dentures would entail....time and cost. A week later, the home called to say that the denturist would be in that day....I was there until lunch time...no denturist appeared and I went home.... Later that same day, the denturist did come to see him ( as he was sitting down to lunch) and took an impression....my sister received an invoice for almost $3,000. She thought at first it was an estimate and called them (after hours) and told them to hold off on the new dentures so we could discuss how to proceed, The next morning...a phone call told her that the dentures were already being made...we could not cancel them..... Less than a week later the denturist showed up (again at lunch time), shoved the new teeth into his mouth and when he said they hurt.....they told him he would get used to them. Two days later he wasn't wearing his new teeth or his old teeth because of pain.... Today....he was away at an outing and when he returned the nurse informed him that the denturist had been in and made the adjustments to his teeth. How is any of this possible? I have dentures. It took several weeks(months) with multiple impressions and fittings before the new teeth were fine tuned. This sounds like the ultimate money grab....tomorrow I will be looking into this.
22 people like this
I'd be inclined to agree...but you are talking about a feeble old man....who is hard to understand at the best of times....who is confused many times and lies (I'd say through his teeth, but....well...) when he thinks it might benefit him.
4 people like this
• Bunbury, Australia
Sounds very fishy to me too. A bit like the hearing aid specialist my brother-in-law saw when he wasn't happy with his hearing aids. She clapped her hands, asked if he could hear it and, when he said yes, then said there wasn't anything wrong with them. The mind boggles. They really take people for fools sometimes.
• Winston Salem, North Carolina
It may be the result of being in the USA for too long, but I'd seriously consider taking this is with a lawyer. Or at least with a patient or senior citizen advocate. The more I've heard about the denture bit the more scammy it sounds. How the BLEEP do you adjust the fit if the dentures without seeing/talking to the patient involved? If the services are provided (ie approved) by the nursing home, can you take it up with nursing home management? I somehow suspect that they would not approve of seniors being scammed with their apparent consent.
• Winston Salem, North Carolina
@Morleyhunt hopefully between the two of you the situation can be sorted. I'd offer to come, but I'm not sure I'd be able to get out of the street (daughter and I just watched a neighbour in a pickup try and fail to leave the neighbourhood).
They went too far! I bet they didn't begin to make the the dentures when your sister informed them about holding off on the new dentures.Leaving aside it,at that price,you should get your money's worth, however the dentures are roughly made to such an extent that your father totally couldn't wear them !
• Fairfield, Texas
What a crock @Morleyhunt . I'd be tearing them a new one. I hate my dentures and had to pay out of pocket because my insurance wouldn't even cover the extractions. $190 per tooth for removal (10) plus $1200 for the bottom denture alone.
You should talk to the person who called this denturist and tell them that you have the suspicion that the whole procedure is not kosher. They should not invite this person again. Then there may be a place where you can complain officially. In Germany, this would be possible. You can also contact a dentist you know and ask how to proceed. The question is if you should pay the price at all.