February 7, 2018 9:48am CST
Last March my husband and I had our mail forwarded for 1 year, until March 30th of this year. I choose that length of time because income tax slips have to be in the mail and post-marked the last day of February. Often times you do not receive some of the late ones until March. Yesterday my husband received a call from Canada Post. They advised him that we need to go online and update our change as some of our mail is being returned to sender. That sounded fishy to us both. But this morning I took on the task of calling Canada Post. I don't like hold music, but I did it anyways. He opened a ticket and it will be resolved within 48 hours. I asked what we could do on the site other then to pay for another redirection. After shelling out $100 a year ago, I wasn't about to do that again. Apparently there are some scams going on trying to get customers to go on that site and change their information. Sheer craziness this world that we live in isn't it?
13 people like this
@LadyDuck Had the service worked for the entire year I wouldn't have considered it to be a lot of money. But as it is, I had to open a trouble ticket last summer due to not receiving mail, and now this. I spoke with a gentleman who was overseeing everything yesterday for quite a while, I got another call on my cell, but I wasn't able to take the call as I was working. I am sure that he will call me back today. He must still be working on it as he did not leave voicemail. Its very serious as all income tax slips and receipts need to be post-marked by the last day of February, and some companies choose to get them out earlier in the month to avoid delay and there must be some slips there for us.
It should be resolved tomorrow. I had a supervisor call me this afternoon and I was quite a while on the phone with him and then he called back later, but I couldn't take it as I was working. So I imagine that I"ll hear from him tomorrow that he has resolved it-hopefully!