Doctors should keep better records
February 11, 2018 8:05pm CST
Subtitled : Standard Mass Mail Outs can be insensitive. Some of you may remember me telling you that my grandmother passed away at the beginning of last month. We received a letter a few days ago, dated the 29th of January, that was addressed to her. It told her that a doctor who had put a pacemaker in her was now leaving the practice. Well that doctor isn't any use to her now, and hadn't been for a month before receiving the letter. While the doctor isn't her primary care physician, I would have thought their office would have been alerted of her passing. Especially as her death was relating to her heart. We disregarded the letter of course, but I still felt it was somewhat insensitive and could have been avoided had the doctor kept better records.
6 people like this
• United States
No your not wrong, some one dropped the ball and if she had passed then there should have been some kind of note in the system telling them so. So many offices are no longer on the same page anymore, and no one reads notes or adds them in thinking of what harm it may bring a family in these matters. I'm sorry you had to go through that.
• United States
@cintol I know we could have contacted the office and let our feelings be known. My grandfather has a very commanding presence, and people listen whether they want to or not. I have inherited some of that myself (when need be) and so the two of us to be reckoned with? But neither of us chose to do anything about it. I am sure we could do it in a kinder way, as a suggestion to the whole medical group.