Walmart: a love/hate relationship

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I know some of you don't like Walmart. Most of the time I really do like it. I joked that after missing three days in a row going to Walmart, they sent me a "Miss You!" card. But the other day I was so irritated, I could have spit. They have a Savings Catcher program that is usually pretty good...if you buy something that they find cheaper in another surrounding town, they give you the difference in money. I've redeemed it (well, it has to be on Walmart products) several times over the years. Previously Walmart would send me an email with a bar code, the cashier would scan the code and the amount would be deducted from my bill. Now they don't do it that way. No more emails. Just a confusing and aggravating way to redeem. The first few times I asked about it, no one knew how to do it. Then I stood in line at customer service to get someone who knew something to tell me how to redeem my savings. A lady explained it, I got it, no problem. Or so I thought. Next time I checked out, I followed the lady's instructions. Of course it didn't work. What made me think it would? Several managers had to come and try to figure out what was wrong. I had already paid part of it with my debit card, minus the amount I should get credit for (over $50). Then when no one could fix it, I had to pay AGAIN with my debit card. I was so ill (irritated, not sick, LOL), and of course the store manager was not there. I called Corporate and left a message about what had happened. I told them if this is a scam, please let me know so I can shop for groceries at another store with cheaper prices. I received a reply. Did it address my concerns? Did it apologize for the inconvenience? No. All they sent me was the information from the web site on how Savings Catcher works. GRRRRR! I know, I know, some will tell me it serves me right for shopping at Walmart. But this is a small town and very few other places to shop. Rant over.