Amazon Sent The Wrong Thing

United States
February 13, 2018 9:31am CST
I just opened a box from Amazon and one of the things I ordered isn't right. I ordered a box of 30 mixed cappuccino K cups which I enjoy having in the afternoon. 30 K cups was less than $13 so I jumped on it considering it was a great price. Upon opening the box it's a 30 count K cups but all sorts of coffee (medium roast, espresso, bold etc). I am very disappointed. I know Amazon will take these back without a problem but it's a hassle to have to mail them back so I don't know if I should just keep them and reorder the cappuccino. You know coffee will never go to waste in this house. Decisions, decisions...
21 people like this
22 responses
@snowy22315 (43776)
• United States
13 Feb
It isn't too hard to take things back to Amazon. They start crediting your refund as soon as you take it to a UPS store or whomever does shipping in your area. I have had to ship back maybe 25 percent of the stuff I have gotten from Amazon for one reason or another. Ollie's OUtlet has very good prices on K cups. You should see if there is one in your area..not sure if they have a website.
5 people like this
• United States
13 Feb
I dont' think we have an Ollies around here but I've gotten some Kcup at Aldi. It's very rare that I've ever had to send anything back to Amazon.
2 people like this
@AKRao24 (12948)
• India
13 Feb
But the point is ...is this serving our purpose of getting the things at our place where by we want to save time and money dear @Marilynda1225 ? Thanks! Have a nice time!
1 person likes this
@Angela150 (960)
• London, England
13 Feb
Yes this has only happened to me on one occasion and I did not bother sending back the item!
2 people like this
• United States
13 Feb
I'm thinking I might keep these since they're just a mix of coffee and we do drink a lot of coffee.
1 person likes this
@AKRao24 (12948)
• India
13 Feb
You are fortunate enough dear @Angela150! All the best! Thanks!
1 person likes this
@RodrickH (5718)
• China
13 Feb
If some of your family members love it, then keep it, if not I suggest you email Amazon to solve this problem
2 people like this
• United States
13 Feb
We do drink a lot of coffee so if I keep them they certainly wont' go to waste.
1 person likes this
@RodrickH (5718)
• China
13 Feb
@Marilynda1225 Then it's a good option to keep it
@LadyDuck (146741)
• Switzerland
14 Feb
When it happened to me, they said to keep the wrong thing and shipped the good one.
1 person likes this
@GardenGerty (96618)
• Marion, Kansas
17 Feb
I had heard this, but not experienced it.
1 person likes this
@LadyDuck (146741)
• Switzerland
17 Feb
@GardenGerty If the amount is not high, they do not ask to send back the item, it costs more than throwing it away.
@AKRao24 (12948)
• India
13 Feb
This is one of the problem we face in India also ...may be from amazon or from other online seller! Returning is not a problem but the time consumed and mental stress is a point to be considered as we are hard pressed of time to go to market and getting the things that's why we place an order on line! Thanks dear @Marilynda1225! Have a nice time!
1 person likes this
• United States
13 Feb
I love having things come to my door and not having to deal with stores, lines and finding a parking space.
1 person likes this
@AKRao24 (12948)
• India
13 Feb
That's why we feel bad when we get delivered wrong things and we are asked to waste our efforts and time dear @Marilynda1225 !
@shaggin (36287)
• United States
14 Feb
Read the description again really well to make sure you didn't just skip where it said assorted. I had that happen once. They might just tell you to keep them (if it was their mistake) and send you the correct item.
1 person likes this
• New Delhi, India
17 Feb
I know how you must have felt. Even I was tricked once when my phone cover size was not wat I had expected when my sis had ordered an earphone.
@Deepizzaguy (11266)
• Lake Charles, Louisiana
17 Feb
I know how you feel when a mail order company like Amazon sends you the wrong items.
@GardenGerty (96618)
• Marion, Kansas
17 Feb
I guess I was misinfomed. I had heard that if they made a mistake you got to keep the mistaken article and they sent the correct item to you for free. I hope you get it sorted, but they really should know about the mix up.
@Susan2015 (20159)
• United States
15 Feb
If it's something you would drink, you might as well keep it? If not, I would return it.
@Hannihar (29211)
14 Feb
It is a hassle to have to return things even if they do take it back. It is nice if they get the order right in the first place.
@MarymargII (9365)
• Toronto, Ontario
14 Feb
If you knew you would definitely drink the ones you received then I wouldn't bother sending them back.
@Juliaacv (28809)
• Canada
14 Feb
I think that I would use them and try to order the correct ones-save yourself the hassle.
@AmbiePam (48105)
• United States
14 Feb
I think they know it's so much hassle to return things that we won't do it. I am the same way.
@JudyEv (118536)
• Bunbury, Australia
13 Feb
Although it's good when things can be returned without too many dramas, it's still inconvenient. I'd rather they got it right in the first place.
@Corbin5 (99518)
• United States
13 Feb
Yes, a decision has to be made. I rarely order online, due to every store know to man being so close, and due to the fact that no way can I endure having to return something I ordered online.
@Plethos (9545)
• United States
13 Feb
Give it to guest, trade others , donate them. Lots of options.
@amadeo (61366)
• United States
13 Feb
I never take anything out of the box fully. Yes no problem in sending it back.
@andriaperry (46060)
• United States
13 Feb
I am not fond of the strong coffee`s I would return it.
@Courage7 (5496)
• United States
13 Feb
They will come pick them up..you dont have to mail them..always had Amazon pick up the item if it was wrong or damaged.