Why do some continually get Runtime Error message?

@PatZAnthony (14752)
Charlotte, North Carolina
February 15, 2018 12:57pm CST
This is what the message looks like: Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This tag should then have its "mode" attribute set to "Off". Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's configuration tag to point to a custom error page URL. Of course, when this does happen, the photos that I'm trying to include won't upload. Several here have mentioned this issue, but no one has explained a way to avoid it.
12 people like this
11 responses
• Eugene, Oregon
15 Feb 18
I have not experienced that yet.
3 people like this
• Eugene, Oregon
15 Feb 18
@JolietJake I always shrink my photos as well, so no problems occur.
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
16 Feb 18
From the discussion here, seems more of my photos need to be made smaller.
2 people like this
• Dallas, Texas
15 Apr 18
@PatZAnthony , Yep and for those using cell phones, they really have limited memory in them so small is a good thing to remember uploading pics.
@bagarad (14283)
• Paso Robles, California
18 Feb 18
Fortunately, I've never gotten this error here that I can remember, but I always shrink my photos before uploading.
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
1 Mar 18
@bagarad This happens to me when my photos are taken with a certain phone. Just have to do a bit of extra work!
2 people like this
@bagarad (14283)
• Paso Robles, California
2 Mar 18
@PatZAnthony I always post from my PC.
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
2 Mar 18
@bagarad The ones posted from my PC were usually taken with my phone, then sent from the phone to the PC. It seems one of our phones has larger photos saved, while the other phone has photos that are fine.
2 people like this
@rebelann (111154)
• El Paso, Texas
15 Feb 18
I hope you get this figured out so you won't be plagued by it anymore.
2 people like this
@rebelann (111154)
• El Paso, Texas
15 Feb 18
Ohhhh, I remember that too @JolietJake you helped me get the mess figured out and I haven't had problems with sizes since then, did I ever say thanks?
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
16 Feb 18
@JolietJake Yes, it is.
2 people like this
@RasmaSandra (73368)
• Daytona Beach, Florida
15 Feb 18
That is a new one with me. I haven't gotten a message like this.
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
2 Mar 18
As you can see @RasmaSandra from the comments by @JolietJake my photos were too large.
1 person likes this
@RasmaSandra (73368)
• Daytona Beach, Florida
3 Mar 18
@PatZAnthony there are free easy to resize sties for photos. I often resize when I know they are too large and then they upload easily. This is one of the easiest that I use.
Resize your image online in three simple steps! Trouble mailing your images? Trouble putting your image online? Resize your images here; it's a free service.
1 person likes this
@YrNemo (20261)
15 Feb 18
I often used small size photos of less than 100kb just to be on the safe side. (Learning that trick from having troubles with other websites.)
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
1 Mar 18
It happens to me when a certain phone I like is used @YrNemo
2 people like this
@YrNemo (20261)
2 Mar 18
@PatZAnthony someone from the Philippines did say the same a while ago.
1 person likes this
@Icydoll (36717)
• India
15 Feb 18
It happened to me so many times :(
2 people like this
@Icydoll (36717)
• India
15 Feb 18
@JolietJake so only file size only reason for run time error.but when I refreshed and tried it without reducing file size it worked .but what you said might be a reason too jj
2 people like this
@Icydoll (36717)
• India
15 Feb 18
@JolietJake may be I will check this time. Thank you for explaining :)
1 person likes this
@LadyDuck (457918)
• Switzerland
16 Feb 18
I agree with @JolietJake, this is possibly due to the size of the photo, that is too big.
2 people like this
@amadeo (111948)
• United States
15 Feb 18
this happens a lot.Just wait and will get back to normal.Why is this happening?not sure
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
1 Mar 18
@JolietJake had the answer. This should not be an issue for me if I remember to resize the photos first @amadeo
1 person likes this
• Dallas, Texas
15 Apr 18
As JJ just mentioned, I just read it, sounds like you might try uploading a smaller image, a .jpeg or .jpg image and see if that works out.
@JudyEv (325648)
• Rockingham, Australia
15 Feb 18
As others have said, it might be the size of the photo that's causing it. I don't get it too often. For me, it usually means the connection has suddenly dropped out.
2 people like this
@HazySue (39264)
• Gouverneur, New York
15 Feb 18
I have come across this issue. I don't know how to solve it or avoid it but I sure wish I did.
2 people like this
@HazySue (39264)
• Gouverneur, New York
17 Feb 18
@JolietJake thanks I had no idea.
2 people like this